Full Time Cheese Master

4 weeks ago

Arlington, United States Harris Teeter Full time

Responsible for creating a unique customer cheese experience that will embody the food passion, cheese knowledge, interactive customer service, team leadership and industry leading merchandising that is uniquely Murray’s Cheese. Work closely with Fresh Foods Merchandising and District Staff, as well as the direct reports to create an environment of outgoing, personal, theatrical cheese retailing within the store environment. Role Model proactive selling and superior product knowledge to drive sales in a targeted manner.

Essential Job Functions
Create and maintain the Murray’s Cheese experience: interactive customer service, ongoing product education, effective cross-selling, merchandising, pushing and promoting designated products
Maintain knowledgeable, efficient, friendly staff fully trained in Murray’s operations and products
Ensure all Harris Teeter and Murray’s policies, operating standards, and procedures are communicated effectively, maintained, and followed at all times
Ensure that staff adheres to all Food Safety, HACCP and Sanitation Procedures
Place orders and maintain inventory
Responsible for setting up weekly in store selling events (cross-departmental tastings, classes, dinners)
Contribute to store goals for increasing sales and improving profit
Effectively control shrink and waste by following Murray’s and Harris Teeter’s best practices
Control labor expenses through appropriate scheduling
Meet and/or exceed budgetary goals for the Murray’s Cheese Shop
Offer product samples to help customers discover new items or products they inquire about.
Inform customers of Murray's Cheese specials.
Provide customers with fresh products that they have ordered and the correct portion size, or as close as possible to the amount ordered, to prevent shrink.
Adequately prepare, package, label and inventory ingredients in merchandise.
Check product quality to ensure freshness.
Review "sell by" dates and take appropriate action.
Label, stock and inventory department merchandise.
Adhere to all local, state, and federal health and civil code regulations.
Comply with all state, county and local weights and measures laws and labeling requirements.
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.

Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risks, or issues and illegal activity, including: robbery, theft or fraud.

Competencies/Skills: Some of the Competencies/Skills required to successfully perform this position include:
Adaptability - Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
Building Strategic Working Relationships - Developing and using collaborative relationships to facilitate the accomplishment of work goals.
Building Trust - Interacting with others in a way that gives them confidence in one's intentions and those of the organization.
Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
Customer Focus - Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.
Continuous Improvement - Originating action to improve existing conditions and processes, using appropriate methods to identify opportunities, implement solutions, and measure impact.
Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
Inclusion - Appreciating and leveraging the capabilities, insights, and ideas of all individuals. Working effectively with individuals of diverse style, ability, and motivation for a direct effect on business results.
Managing Work (includes Time Management) - Effectively managing one’s time and resources to ensure that work is completed efficiently.
Planning and organizing - Establishing courses of action for self and others to ensure that work is completed efficiently.
Results Oriented - Setting high goals for personal and group accomplishment: using measurement methods to monitor progress toward goal attainment: tenaciously working to meet or exceed those goals while deriving satisfaction from the process of goal achievement and continuous improvement.
Safety Awareness - Identifying and correcting conditions that affect employee

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