Surgery Scheduler

3 weeks ago

Oceanside, United States Tri City Healthcare District Full time

Job Locations: US-CA-Oceanside Overview:
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.

Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.

**Position Summary**:
The Surgery Scheduler is responsible for coordinating and scheduling surgical cases for physicians within the practice. The person in this position works with practice patients, clinical teams and business offices on accurately and completely preparing the patient for surgeries. The Surgery Scheduler schedules patients for surgery, pre-op, and reviews meds and health history as needed.

**Major Position Responsibilities**:
The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization.
- Maintains a safe, clean working environment, including unit based safety and infection control requirements.
- Schedules patients for surgery and completes facility paperwork
- Arranges needed special equipment and arranges for assist when needed
- Performs surgery preauthorization
- Contacts patient direction directly with preferred date/confirms with selected
- Schedules patients for follow-up appointments and tests
- Performs other duties as assigned
- ** Customer Service**
- Uses a friendly voice, speaks clearly and understandably
- Provides information needed for surgery date and facility
- Strives for maximum patient satisfaction and mentioning on Patient Satisfaction Report
- Uses effective communication techniques to engage the patient.
- ** Practice Requirements**
- Ensures that patient confidentiality is always protected, both audible and visible.
- HIPAA Notice of Privacy Practices is on display and given to all new patients and then every three years
- Ensure compliance with all medical practice regulations, such as, but not limited to HIPAA and OSHA

**Qualifications**:

- Prefer one year of prior surgery scheduling experience in a health care facility setting.
- Knowledge of Practice management and word processing software.
- Knowledge of surgical procedures desirable.
- Knowledge of medical terminology.

**Education**:

- High school diploma or GED, required.
- Bachelor’s degree in Health Care Administration, Business, Medical Assisting or equivalent experience, preferred.
- Salary/Hourly Wage range based on experience.

To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)

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