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Customer Service/cashier

4 months ago

Rusk, United States Taco Bell Full time

**Basic Function**:
To operate cash register and assist with front line food preparation procedures. Also wipes tables, maintains clean dining room and parking lot.

**Personal Requirements, Skills, and Abilities**:

- Some high school courses preferred.
- Must be clean, neat and well groomed.
- Must have good interpersonal communication skills to work with customers and other employees.
- Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
- Must be honest.
- Must be able to follow verbal and written instructions and read recipes.
- Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
- Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
- Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
- Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
- Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
- Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
- Must be able to count money and give change correctly.

**General Responsibilities**:

- Ensure customer satisfaction by providing quick, efficient service and quality products.
- Provide excellence in quality, service and cleanliness.
- Provide consistent product portions.
- Maintain knowledge and operation of all equipment.
- Follows and abides by all safety rules, policies, and procedures.

**Job Training**: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.

**Decision Making Responsibilities**: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.

**Working Conditions**: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.

**Consequence Of Errors**: Injured employees, dissatisfied customers, loss of revenue, damaged equipment.

**Key Activities**:

- Quickly prepares customers' orders according to specifications and with the highest possible quality.
- Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
- Operates cash register.
- Assists with front line preparation procedures.
- Operates kitchen equipment as needed.

Brand: Taco Bell

Address: 1207 N Dickerson Rusk, TX - 75785

Property Description: 20132-Rusk, TX

Property Number: 020132