(Boba) Store Manager

4 weeks ago


Gaithersburg, United States BoBaPoP Tea Bar Full time

**About us**

BoBaPoP is a company in Gaithersburg, MD 20878. We are data-driven, professional and fun.

Our work environment includes:

- Safe work environment
- On-the-job training
- Food provided
- Flexible working hours
- Growth opportunities

Our shift manager oversees the day-to-day operations of the store and ensures that every aspect of the store is running smoothly. The day-to-day operation includes managing baristas, ensuring quality drinks and establishing customer relationships.

BoBaPoP - Kentlands is locally owned and operated, with an emphasis on treating each other well, working hard and taking pride in each drink.

**Key Responsibilities**:

- Maintains a calm demeanor during periods of high volume to keep store operating at company standard.
- Pick up supplies from storage and local markets for fresh ingredients.
- Proactively and consistently prepare the store to engage rush hours.
- Able to fill in on cashier, making drinks and other barista duties.
- Resolves customer problems or complaints by determining optimal solutions.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Manages daily inventory, barista breaks, store opening & closing procedures.
- Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to team members.
- Leads by example.
- Ensures all team members to follow operational, health, safety and sanitation guidelines at all times.
- Exhibits a positive attitude and a willingness to make and learn from mistakes.
- Believes the desire to do _what is _right outweighs the desire to _be_right.
- Has a thirst to grow both professionally and personally.

**Qualifications**:

- Food Safety Manager's certificate (eligible for Maryland) or the ability to obtain one prior to starting.
- Food allergen certified or the ability to obtain one prior to starting.
- Experience in a cafe/restaurant setting is preferred with a stable employment history.
- Strong interpersonal & multi-tasking skills in a fast-paced environment.
- Able to be both a leader and a team player.
- Reliable transportation.

**Benefits**:

- Work/Life balance

**Full-time requirement**:

- Average 30+ hours per week. Available 5 days a week, including most weekends.
- Store is closed on Tuesdays.

Pay: $17.00 - $20.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Flexible schedule
- Paid training

Experience level:

- 1 year
- 2 years

Restaurant type:

- Coffee shop
- Quick service & fast food restaurant

Shift:

- Day shift
- Evening shift

Weekly day range:

- Weekends as needed

Application Question(s):

- We are open Wednesday-Sunday (Closed on Mon/Tues). Please indicate the day of the week & hours of the day you are available to work. For example: Friday 11a-4p, 4p-close, all day
- Tell us a little more about you and your motivation to join our team

Work Location: In person


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