(Boba) Store Manager
4 weeks ago
**About us**
BoBaPoP is a company in Gaithersburg, MD 20878. We are data-driven, professional and fun.
Our work environment includes:
- Safe work environment
- On-the-job training
- Food provided
- Flexible working hours
- Growth opportunities
Our shift manager oversees the day-to-day operations of the store and ensures that every aspect of the store is running smoothly. The day-to-day operation includes managing baristas, ensuring quality drinks and establishing customer relationships.
BoBaPoP - Kentlands is locally owned and operated, with an emphasis on treating each other well, working hard and taking pride in each drink.
**Key Responsibilities**:
- Maintains a calm demeanor during periods of high volume to keep store operating at company standard.
- Pick up supplies from storage and local markets for fresh ingredients.
- Proactively and consistently prepare the store to engage rush hours.
- Able to fill in on cashier, making drinks and other barista duties.
- Resolves customer problems or complaints by determining optimal solutions.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Manages daily inventory, barista breaks, store opening & closing procedures.
- Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to team members.
- Leads by example.
- Ensures all team members to follow operational, health, safety and sanitation guidelines at all times.
- Exhibits a positive attitude and a willingness to make and learn from mistakes.
- Believes the desire to do _what is _right outweighs the desire to _be_right.
- Has a thirst to grow both professionally and personally.
**Qualifications**:
- Food Safety Manager's certificate (eligible for Maryland) or the ability to obtain one prior to starting.
- Food allergen certified or the ability to obtain one prior to starting.
- Experience in a cafe/restaurant setting is preferred with a stable employment history.
- Strong interpersonal & multi-tasking skills in a fast-paced environment.
- Able to be both a leader and a team player.
- Reliable transportation.
**Benefits**:
- Work/Life balance
**Full-time requirement**:
- Average 30+ hours per week. Available 5 days a week, including most weekends.
- Store is closed on Tuesdays.
Pay: $17.00 - $20.00 per hour
Expected hours: 35 - 40 per week
**Benefits**:
- Flexible schedule
- Paid training
Experience level:
- 1 year
- 2 years
Restaurant type:
- Coffee shop
- Quick service & fast food restaurant
Shift:
- Day shift
- Evening shift
Weekly day range:
- Weekends as needed
Application Question(s):
- We are open Wednesday-Sunday (Closed on Mon/Tues). Please indicate the day of the week & hours of the day you are available to work. For example: Friday 11a-4p, 4p-close, all day
- Tell us a little more about you and your motivation to join our team
Work Location: In person
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