Triage Nurse

Reports to the Practice Manager. Performs an initial consultation with patients, takes a patient's vital signs and assesses symptoms and health-related complaints. Serves as a resource to staff by suggesting solutions to patient care crisis problems and complaints.
**MISSION, VALUES and SERVICE GOALS**:

- **MISSION**: We deliver outstanding care, inspire health, and connect with heart.
- **VALUES**: Trust. Respect. Integrity. Compassion.
- **SERVICE GOALS**: Personally connect. Keep everyone informed. Be on their team.

**Develops and maintains patient care functions by**:

- Coordinating the patient care activities for the clinics by communicating with patients, pharmacies, hospitals, and other related entities.
- Conducting clinical interviews with patients to assess a variety of patient needs.
- Educating patients and families about diagnostic procedures, medications, nutrition, and maintenance of health and wellness.
- Performing patient telephone triage, assessing needs and coordinating needs with medical staff.
- Communicating and interpreting physician's instructions to patients.
- Suggesting solutions to patient care crisis problems and complaints.
- Assisting physicians in completing medical records concerning medical history, diagnosis, prognosis, and current treatment plans and maintaining required records.
- Maintaining established departmental policies and procedures.

**Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by**:

- Maintaining required documentation, records, charts, and reports.
- Assisting in developing and maintaining departmental quality plan.
- Completing other job-related duties and projects as assigned.

**ORGANIZATIONAL RESPONSIBILITIES**:
**Associate complies with the following organizational requirements**:

- Attends and participates in department meetings and is accountable for all information shared.
- Completes mandatory education, annual competencies and department specific education within established timeframes.
- Completes annual employee health requirements within established timeframes.
- Maintains license/certification, registration in good standing throughout fiscal year.
- Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
- Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
- Adheres to regulatory agency requirements, survey process and compliance.
- Complies with established organization and department policies.
- Available to work overtime in addition to working additional or other shifts and schedules when required.

**Commitment to Beacon's six-point Operating System, referred to as The Beacon Way**:

- Leverage innovation everywhere.
- Cultivate human talent.
- Embrace performance improvement.
- Build greatness through accountability.
- Use information to improve and advance.
- Communicate clearly and continuously.

**Education and Experience**
- The knowledge, skills and abilities as indicated below are normally acquired through successful completion of a nursing program from an accredited school of nursing with a current license to practice as a LPN in Indiana required, a licensed Registered Nurse is preferred. CPR certification and two years of professional nursing experience is required.

**Knowledge & Skills**
- Requires knowledge of organizational policies, regulations, and procedures and medical equipment and instruments to administer patient care.
- Requires excellent verbal and written communication skills necessary to communicate information in a clear and understandable manner.
- Demonstrates well developed interpersonal skills necessary to maintain effective working relationships with patients, families, medical and clinic staff, and the public.
- Requires ability to utilize and operate a computer terminal, printer, etc.

**Working Conditions**
- Works in a clinic environment.
- May be exposed to communicable diseases or bodily fluids.
- Flexible hours and work schedule required.

**Physical Demands**
- Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs, lift up to 50 pounds, to position/lift patients at a maximum of 35 pounds without assistance, provide CPR, etc.) to perform the essential functions of the position.

Location: Beacon Health System - Main Street Medical Group

Schedule: Full-time, Day, Monday - Friday; 8:00am - 5:00pm