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E-commerce Manager

2 months ago

Ontario, United States Crown Toyota Full time

**Pay Range**:
Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

**What Winning Looks Like**:

- Demonstrating a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
- Manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting.
- Develop and implement ecommerce strategy to improve website performance.
- Work with developers to improve website speed.
- Work with the marketing team or manage digital marketers to improve quality and traffic acquisition.
- Re-Platforming website to new CMS, making website mobile capable.
- Research market to discover new trends and technologies for improving website performance.
- Analyze various data to deliver data driven strategies, deliver top performance, and achieve KPIs.
- Develop content calendar and oversee website uploads and landing pages development.
- Report on performance

**Skills Needed to Win**:

- Minimum 3 to 5 years’ experience in a similar role
- Bachelor’s degree in digital marketing or related field.
- Knowledge of implementing digital marketing concepts such as PPC, SEO, social media, display, and affiliate channels.
- Confidence developing and overseeing retail and eCommerce-focused digital marketing strategies.
- Excellent understanding of UX, web design, customer flow and web analysis.
- Confidence in traffic analysis, reporting tools and optimization.
- Knowledge of Attribution modelling, website speed optimization, A/B testing, conversion management, sales journey optimization, traffic analysis and reporting tools.

**Nice to haves**:

- Understanding and experience in, UX, Adobe Photoshop, InDesign, Dreamweaver, and Google Analytics
- High proficiency in relevant tools, Adobe Photoshop, InDesign, Dreamweaver, and Google Analytics.
- Broad experience of attribution modelling, website speed optimization, A/B testing, conversion management, sales journey optimization.
- Strong MarTech background, with experience managing marketing and tech teams.

**How You Will Make an Impact**

We serve a customer base seeking luxury, value, and world-class service. As the E-Commerce Manager, you will be responsible for online sales and oversee the look and feel of the company website. You will directly impact our ability to connect with guests and provide an innovative, unparalleled hospitality experience while driving us towards our financial goals.

**Benefits of Working at Swickard**:

- Ongoing training and support
- Opportunities for continued personal and professional growth.
- We are an Equal Opportunity Employer and value diversity and inclusion and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristics protected under applicable State or Federal laws and regulations.

**Competitive benefits package**:

- Insurance: medical, dental, vision, life and pet insurance
- Optional disability coverage
- 401k plan
- Paid Holidays
- PTO

**About Us**

We were founded in 2014 by Jeff Swickard in Wilsonville, OR.

We’re a hospitality company that happens to sell cars, parts, and service.

We are a team. Everyone plays a role in our success.

**Culture**: Our culture is defined by a few core principles: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work

**Highline Brands**:Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Volvo, Porsche, Audi, Jaguar-Land Rover, and more.

We have over 2000 employees at 41 franchises in 5 states and we are still growing

We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.

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