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Rooms Attendant

2 months ago

Austin, United States Hotel Saint Cecilia Full time

About our Company:
Inspired by the patron saint of music and designed with 1960s and 1970s artists in mind, Hotel Saint Cecilia offers a retro, glamorous private haven mixed with Southern hospitality. Both eclectic and elegant, Saint Cecilia’s 14 striking yet unique accommodations are scattered throughout the estate, and feature a cohesive combination of antiques, modern furniture, and original artwork with outdoor lounge spaces. Minutes from downtown Austin, Saint Cecilia is located in the heart of a South Congress neighborhood where guests and members look forward to lounging at the heated pool under the glow of the now iconic “SOUL” sign.

Hotel Saint Cecilia is proud to be part of the Bunkhouse family. Bunkhouse is a hospitality company that is founded on the pillars of design, music, and authentic community-driven experiences. Bunkhouse operates and has designed, developed, and revitalized a celebrated portfolio of hospitality projects throughout the U.S., which include Hotel San José, Austin Motel, Jo’s Coffee, Hotel Magdalena and Summer House on Music Lane, Equipment Room, The Carpenter Hotel and Carpenters Hall in Austin; Hotel Havana and Ocho in San Antonio; Phoenix Hotel in San Francisco, California; and Hotel San Cristóbal and Benno in Todos Santos, Mexico, and Hotel Genevieve in Louisville, Kentucky with plans for expansion and future projects throughout the U.S. and Mexico.

We're looking for:
Hotel Saint Cecilia is looking for a Rooms Attendant who will be responsible for the cleanliness of the property including guest rooms, public areas, Back of House, exterior public space, and linens. Housekeepers will follow the policies, standards and guidelines established by Bunkhouse, the Department of Health, and any other applicable government agencies.

Knowledge, Skills, and Abilities:

- High school education preferred
- One (1) year related experience in hospitality or service industry
- Must be able to speak, read, write and understand the primary language(s) of the workplace
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of employees or guests

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business need.

Job Requirements:

- Responsible for completing an in-room checklist for each room you are assigned
- Notify Housekeeping Supervisor and/or immediate supervisor about any guest rooms that need to be placed out of order for maintenance concerns
- Responsible for cleaning of guest rooms, public spaces, exteriors and Back of House daily
- Continually maintain inventory of linens, cleaning supplies and guest amenities to ensure adequate supplies in accordance with established par levels and timeframe
- Maintain the storage rooms with at least one (1) par clean at all times
- Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals
- Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.
- Assist in implementation of special projects
- Maintain a positive relationship with employees and guests
- Maintain constant communication between all departments (i.e. room status)
- Promote and encourage guest name recognition at all times
- Possess knowledge of all guest services and amenities
- Ensure all calls are answered in a courteous, professional and efficient manner
- Maintain a high level of cleanliness and safety in the work area
- Maintain an increased awareness of safety issues throughout the property
- Keep abreast of safety and OSHA requirements
- Be familiar with all safety and emergency procedures
- Attend all relevant meetings
- Adhere to all standards of operations, policies and procedures, manuals, memos and oral instructions

Working Conditions/Environment:

- The noise level in the work environment is usually moderate, typical of a hotel/restaurant/office setting
- The person in this position may have to lift/carry up to fifty (50) pounds on a daily basis; anything over fifty (50) pounds is considered a minimum two (2) person lift
- The person having this position may have to remain stationary for one (1) hour, move about/traverse property spaces, push, kneel, bend, balance, squat, reach and stretch for up to eight (8) hours per day

**Benefits**:
Bunkhouse offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 30 hours/week or more that includes:

- Highly subsidized Medical, Dental and Vision insurance
- Company paid Life Insurance and Long-Term Disability coverage
- Short Term Disability coverage
- Generous Paid Time off (Full Time)
- Free stays at Bunkhouse hotels (Full Time)
- 401k with company matching
- Employee Discounts (50% o