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Oral Chemotherapy Dispensing Technician

4 months ago

Norwich, United States Eastern CT Hematology Oncology Full time

The Physician Dispensary Technician is responsible for receiving, filling, and dispensing prescription requests and plays a significant role in the coordination of patient access to care. The Physician Dispensary Technician works under the direct supervision of the Medical Provider.

**Essential Job Duties**
- Responsible for ensuring the accurate and timely processing of prescriptions within the dispensary system, fills and prepares orders for patient pickup in the office
- Accurately enters patients into the dispensary system, and EMR and updates/maintains records as needed
- Obtains signatures from patients and processes co-pays according to company procedure.
- Properly handles insurance rejections, denials, and unique patient circumstances to troubleshoot for claim resolution
- Contacts patients and/or caregivers to determine supply needs, establish refill schedules, and anticipate upcoming Office Visits
- Provides an excellent patient service experience at all times
- Documents all pertinent patient communications and escalates to the Medical Provider as needed
- Places medication purchase orders and controls inventory by ordering as needed to meet patient demand
- Performs monthly on-hand Inventory and maintains an accurate count record within the pharmacy system
- Maintains organized prescription hardcopy filing records according to state and federal laws
- Retrieves necessary documentation to respond to Auditing requests
- Ensures that all dispensary areas are cleaned regularly and free of clutter
- Adheres to appropriate safety and quality assurance practices and policies
- Complies with state and federal laws.
- Other duties as assigned.

**Qualifications**

A high school diploma. At least two years of experience working in a hospital or healthcare setting. Experience with patient copay assistance programs and/or foundation assistance is preferred. Oncology experience not required

Pay: From $20.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person