Lead Luxury Authentication Trainer

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

**About the team and the role**:
With innovative and exciting operational initiatives, the Authentication Operations (Auth Ops) team is a fast-paced and passion-filled team to be a part of. This team has successfully launched watches, handbags, trading cards, and sneakers authentication in North America, Europe, and Australia in under two years We are a group of diverse teammates who together drive a complete business and are seeking a Category Lead for Handbags Training.

**What you will accomplish**:

- Partner with Learning, Development, Engagement team and XFN partners to meet handbag authentication training requirements
- Design, develop, and implement comprehensive training programs, procedures and materials, including instructor-led training, e-learning modules, job aids, and other resources
- Facilitate webinars and live trainings to build the skills of our category trainers (T3s and professional development)
- Conduct engaging and interactive in person and virtual training sessions to trainers across the US, Canada, UK, Germany, Australia, and Japan sites
- Evaluate and optimize training programs through assessments, surveys, and feedback
- Onboard and support new global sites and/or product categories within Authentication Operations
- Partner with Learning, Development, and Engagement teammates and SMEs to ensure that Authentication Training and Assessments align with capability needs for authenticators
- Translate sophisticated concepts into easily understandable language & drive simplicity

**What you will bring**:

- Experienced knowledge of luxury and popular handbag brands and models, as well as advance authentication skills for handbags of any complexity
- Bachelor's degree or equivalent experience with a proven track record in teaching/training or a similar position
- Extensive skills in training and facilitating adult learners, with engaging facilitation abilities
- Ability to build and maintain strong relationships across global sites, and are familiar with instructional course design and development
- Strong analytical and critical thinking skills, influencing abilities, and a deep understanding of available development technologies
- Highly collaborative, with an ability to work with a variety of personalities and roles, thriving in an impactful, creative environment
- Ability to collaborate at all levels of the organization as well as vendors, and are personally motivated to enable eBay's success through a focus on employee development

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.