Tournament and Pro Shop Supervisor

2 weeks ago

Houston, United States US Air Education and Training Command Full time

**Duties**:
Responsible for efficient operation of the golf course pro shop, driving range, cart rental, club storage, handicap system and golf instruction activities. Supervises Golf pro shop staff members, cart runners and contract professionals. Provides patron guidance for selection of golf equipment and merchandise, and trains pro shop staff to do the same. Recommends appropriate level of golf instruction to interested patrons, and recruits and makes recommendations for hiring contract professional teachers. Recommends programs to develop and patron interest in scheduled golf events and tournaments. Schedules tee times, golf clinics, lessons and tournaments. Works with tournament POC from initial contact to tournament completion, assisting in all areas. Coordinates all requirements for Food and Beverage with Snack Bar, supplying the final customer count 48 hours prior to tournament. Assists patrons with golf club rental, assigns golf carts, sells pro-shop merchandise, processes patron special orders, and informally demonstrates equipment usage. Establishes inventory levels for pro shop, accomplishes an annual purchasing plan, and places orders as needed. Monitors all items to prevent overstocking, and develops suggested plans for reducing stock when necessary. Explains course safety rules and regulations to patrons. Receives and logs merchandise and creates merchandise displays. Ensures all sales, fees and charges are rung up on the cash register. Responsible for maintaining the pro shop in a neat, clean and orderly condition. Ensures only authorized patrons use golf course and facilities. Ensures carts are well maintained and available for golfers both for daily use and for tournaments. Responsible for appearance and functionality of driving range, and ensuring balls are stocked, the area is clean, the ball dispensing machine is serviceable and balls are picked up at least twice a day. Collects income for club storage and handicap system, and makes sure they are meeting the patron needs. Performs other related duties as assigned.

**Requirements**:
**Conditions of Employment**:

- This position requires the incumbent to complete a background investigation with favorable results.
- This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
- This position requires the incumbent to have resided in the United States for 3 years and reside in the commuting area of the vacancy location.
- This position has physical requirements which require the incumbent to complete a favorable pre-employment physical.

**Qualifications**:

- Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference- **Qualifying Experience**:
Must have experience, which provides a basic knowledge and understanding of golf course operations including the rules of golf, equipment sale and repair, tournament organization and handicapping. Must have ability to read, write, and speak English. Must have experience in retail golf operations, and must have training in golf fitting. Must have experience in the receipt, disbursement, examination, deposit or other processing of cash or cash substitute items when this includes; (l) direct handling of cash items, and (2) use of cash accountability control methods.
- **Knowledge, Skills and Abilities (KSA's)**:You will be evaluated on the basis of your level of knowledge, skills abilities and/or competencies in the following areas:

- 1) Ability to communicate both orally and in writing.
- 2) Skill in dealing with the public.
- 3) Experience in basic supply/inventory techniques.
- **_**NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration. All other applicants will be referred as needed and requested by the selecting official(s)._**
**_ _**

**Education**:
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

**FOREIGN EDUCATION**:Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

**Additional information**:

- Individual must fully meet qualification/eligibility/background requirements for this position.
- Male applicants born after December 31, 1959 must be registered for Selective Service.
- Direct deposit is required.
- Satisfactorily complete an employment verification (E-Verify) check.
- A probationary period may be required.
- Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
-

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