Emergency Communications Center Supervisor

3 weeks ago

Peoria, United States City of Peoria, IL Full time

If selected, City residency must be established within one year of hire (or within the timeframe outlined in bargaining unit contract, if applicable). Residency must be maintained for the duration of employment. Applicants need not be current residents of the City of Peoria to be considered.
- After an offer of employment but prior to hire, all applicants must complete a medical examination including a drug screen.
- All new hires will be required to successfully complete a probationary period.
- A summary of employment benefits may be obtained by contacting the City’s Human Resources Department.
- The City’s Administrative Action Plan for Fair Practices is available for inspection by contacting the City’s Equal Opportunity Office, City Hall, Room 303 or by calling (309) 494-8594.
- Applicants requiring accommodation to participate in the selection process may notify the Human Resources Department of such request.

**_The City of Peoria is an Equal Opportunity/Affirmative Action Employer_**

**Description**:
**INITIAL SCREENING: WEDNESDAY, JULY 10, 2024**

**Examples of Duties**:
**ESSENTIAL JOB FUNCTIONS**: (All responsibilities may not be performed by all incumbents.)
- ¨ Carries out supervisory responsibility in accordance with policies, procedures and applicable laws including: training in job skills; planning, assigning and directing work; appraising performance; addressing complaints and resolving problems.
- ¨ Plans, allocates, and monitors time, people, equipment, and other resources to ensure efficient organization and completion of work.
- ¨ Monitors radio frequencies; command, prep 1, county, fire, cmed, volunteer fire, limestone, ESDA repeater, and NOAA.
- ¨ Monitors working conditions of printers, adds paper, re-boots computer terminals and other maintenance, monitors working conditions of reel-to-reel dictaphone recorder, checks wires and re-sets telephone.
- ¨ Records audio tapes on request.
- ¨ Resolves technical issues with staff and equipment.
- ¨ Responds to all emergencies at the ECC.
- ¨ Coordinates payroll to include: calculates time, approvals leave time, and forwards to payroll; maintains and updates sick leave and vacation records and personnel files.
- ¨ Prepares feedback and written responses to citizen concern.
- ¨ Maintains street files in the Computer Aided Dispatch system and assures accuracy.
- ¨ Ensures quality assurance tests are performed.
- ¨ Assists in answering of 911 emergency and non-emergency calls.
- ¨ Runs radio console for dispatcher.
- ¨ Performs other related duties as assigned.

**Minimum Qualifications**:
**MINIMUM REQUIREMENTS**: High School diploma or GED, three to four years of responsible related experience and a typing rate of 45 wpm, Emergency Medical Dispatcher and LEADS Certified, full access required. Any equivalent combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job considered.

**Supplemental Information**:
**MENTAL/PHYSICAL REQUIREMENTS**: Must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodation. Work environment is performed in a normal office environment with some exposure to dirt and dust. Working conditions are typically moderately loud. Working time may require irregular hours and shift times.

**Please notify the Human Resources Department if accommodations are required to participate in the selection process. **

**_PENSION PROGRAM:_** Illinois Municipal Retirement Fund (IMRF): Ten years required for vesting. IMRF Death Benefit - Annual Salary after 1 year's service. IMRF Disability Benefit - 50% of Salary up to 30 months after 1 year's service.

**Employee Contribution (12.15%)**
Social Security - 7.65%
- IMRF - 4.50%**Employer Contribution** **(14.33%)**

Social Security - 7.65%
IMRF - 6.68%
**_VACATION:_** No Vacation in first year of employment. Earn 6.67 hours per month.
1st Year of Service - 2 Weeks paid Vacation (Earned Monthly)
- After 1 year of Service - 1 additional day earned per year up to 4 weeks
- Employees can 'Roll Over' 1 year's plus 1 week vacation accrual from year to year. Credit may be given to new hires for prior government service for accruals.**_SICK LEAVE:_** 6.67 hours per month earned. No limit on total days accumulated. Limit of 120 days paid out upon termination. (Percentage of Career Salary)

**_PERSONAL LEAVE:_** Earn 2.67 hours per month.
In First Year of Service - Accrued monthly, up to 4 days per year
2 to 5 Years of Service - 4 days per year
5 Years and Over - 5 days per year

**_ _**_HOLIDAYS:_** 10 Paid Holidays per year.

**_MEDICAL/DENTAL INSURANCE: _**Coverage effective first day of the next month following completion of one calendar month of employment. Members may opt out of the City's insurance program with proof of other coverage - coverage for dependents is optional. The City of Peoria Health I

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