Clinic Director

3 weeks ago

Torrance, United States Ellie Mental Health - 233 Full time

Torrance, CA - Clinic Director Job Description

**Be a part of a national movement to end the stigma, fill the gaps and bring greater innovation to mental health.**

We are a **locally owned and operated** clinic in Torrance area that is structured to remove many of the daily obstacles for a provider. By offering **centralized support for inquiries, scheduling, client/therapist matching, insurance contracting, billing**,** and collections**, our providers get to focus on what they love most - supplying world-class mental health services. We believe providing a fantastic experience for our providers is a critical link to better care and better outcomes in mental health.

As a Clinical Director at an Ellie Mental Health location in the Torrance area, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.

The Clinic Director will be compensated for accepting responsibility for the overall performance and operation of a clinic composed of approximately 10- 15 professional outpatient therapists. This includes hiring and recruiting fantastic, unique, and fun-loving clinicians; managing clinic performance and client satisfaction; providing training and ongoing developmental support; meeting fiscal goals; marketing clinical services and building community partnerships and referrals. You will also maintain a reasonable client caseload.

**We Offer**
- Health/Dental/Vision
- 401K
- Paid Time Off
- Company Paid Holidays
- Bonus and Commission Structure

**Reporting & Supervision**
- All clinic therapists report to Clinic Director

**Responsibilities include**:

- Hiring, Training, and Staff Management_
- Oversee the hiring process for all therapists at their clinic.
- Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed
- Assess ongoing development and training needs and conduct ongoing training as needed
- Hold staff compassionately accountable for meeting performance expectations
- Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination process as needed
- Supervision and Consultation_
- Oversee peer consultation groups to ensure clinical excellence and align with best practices
- Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers
- Participate in Clinic Director Peer Consult Group
- Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation
- Client Care_
- Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy
- Utilize creativity in interventions to help clients achieve and exceed goals
- Prepare and submit individual documentation for each session per company guidelines and protocol
- Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed
- Clinic Oversight_
- Collaborate with franchise owner and Ellie Mental Health corporate staff (as needed) to implement strategies for fiscal and clinical efficiency
- Monitor and manage clinic office schedules and office supplie
- Provide timely response to concerns raised by clients, clinicians, or external stakeholders
- Serve as point of contact for building management related issues or concerns
- Clinic Outreach, Marketing, and Networking_
- Spearhead clinic’s community outreach and engagement efforts, in collaboration with franchise owner and consistent with guidance from Ellie Outreach Team
- Collaborate with Ellie Marketing Team to promote clinic’s online visibility
- Organizational Leadership_
- Collaborate with franchise owner and Ellie Corporate Team to implement all required policies and procedures
- Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with franchise owner

**Required Skills/Abilities**
- Master’s Degree or higher education in mental health discipline
- Independently licensed with a California -issued clinical practice license (LMFT, LCSW and LPCC)
- Strong leadership, problem-solving, and executive skill sets
- Strong working knowledge of state requirements regulating mental health practice
- Excellent verbal and written communication skills; Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail
- Working understanding of human resource principles, practices, and procedures
- Excellent time management skills with a proven ability to meet deadlines
- Ability to function well in a high-paced and changing environment
- Adept at le

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