Medical Support Assistant

4 weeks ago


Luke AFB, United States US Military Treatment Facilities under DHA Full time

**Duties**:

- Conduct clerical tasks to include filing, distribution of mail, time an attendance, ordering office supplies, materials and services.
- Conduct receptionist tasks to include receiving and directing telephone calls and patient/visitors; taking messages, answering questions and providing requested information.
- Conduct recordkeeping of medical information to include locating and filing records, inserting and updating information, test results and referrals.
- Schedule, change and/or cancel medical, testing and medical procedures appointments,
- Interview patients who request medical examination/treatment to obtain pertinent information and documentation to determine eligibility for treatment
- Use automated systems to produce memos, letters, graphs, charts, reports, forms using appropriate grammar, formatting and graphics.

**Requirements**:
**Conditions of Employment**:

- A Personnel Security Investigation is required.
- Must be able to obtain and maintain current Basic Life Support (BLS) certification through the American Red Cross or American Heart Association. Advanced certification (e.g., ALS) does not supersede BLS.
- Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
- Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.

**Qualifications**:
**Who May Apply: US Citizens**
- **General Experience**: One year of general experience. General experience is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled, such as, receiving patients for hospital and/or clinical care; scheduling medical appointments using an automated health care system; and maintaining medical files and/or records.
- OR
- **Education**: Two years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.
- OR
- **Combination of Education and Experience**: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of by 60. Add the two percentages.
- **NOTE: A Qualified Typist is required.**

**Education**:
**Additional information**:

- Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
- You will be required to provide proof of U.S. Citizenship.
- One year trial/probationary period may be required.
- Direct Deposit of Pay is required.
- Multiple positions may be filled from this announcement.
- Salary includes applicable locality pay or Local Market Supplement.
- If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
- Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
- Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

**How You Will Be Evaluated**:
You will be evaluated for this job based on how well you meet the qualifications above.

If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
- Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of posit



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