![Home Nation LLC](https://media.trabajo.org/img/noimg.jpg)
Call Center Customer Service Representative
2 weeks ago
Home Nation is a family owned and operated mobile home dealer looking for top performers to join our team. We are primarily online based and we’re very motivated about providing affordable housing to as many people as possible.
**What You Will Do**:
- Answer incoming calls.
- Collect detailed information from customers to qualify them based on their needs, their budget, and decision-making process.
- Enter customer information into our online customer management software in live time and then transfer the call to Sales.
- Return missed calls.
- Follow up with customers to gather additional qualifying information.
**What We Are Looking For**:
- Must-Haves: Self driven desire to work hard and give your best effort
- Should-Haves: Comfort discussing money, positive outlook, honesty, high self-confidence, and a fast learner.
- Nice-to-Haves: Experience in customer service, specifically experience qualifying customers by asking questions.
**Skills and Attitudes**:
- Consistent positive attitude.
- Exceptional listening skills, ability to connect with people, and strong relationship-building capabilities.
- A self motivated individual with the ability to learn quickly.
- Familiarity with technology and the ability to type 30+ words per minute.
**Why Home Nation?**
Home Nation is committed to the professional growth of every team member and to creating an environment where every team member can do their absolute best work.
We have an excellent training program. Our training is hands-on and our work atmosphere is relaxed yet focused on the task at hand. We are big on family, the owners are a husband and wife duo in their sixties with eight children, and a handful of their children fulfill various rolls in the company.
We would love for you to join our family
Pay: From $16.00 per hour
**Benefits**:
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Call center
- In-person
Work Location: In person
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