Quality Assurance Specialist

3 weeks ago


Cumberland, United States U.S. Department of Justice Full time

Summary

Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.

Our highly-skilled, diverse, and innovative workforce creates a strong foundation of safety and security. Through the principles of humanity and normalcy, we develop good neighbors.

This job is open to
Internal to an agency

Current federal employees of this agency.

Career transition (CTAP, ICTAP, RPL)

Federal employees who meet the definition of a "surplus" or "displaced" employee.

Clarification from the agency
- BOP Employees in the local commuting area - DOJ Surplus and Displaced (CTAP) Employees in the local commuting area. - Duty Location: FCI Cumberland, MD

Duties

This position is located in UNICOR at a Bureau of Prisons (BOP) federal correctional facility. The Quality Assurance Manager is considered a quality assurance expert in the industrial operations at this location and is part of the corporate quality assurance complement.

The incumbent is responsible to develop, implement and maintain a formal quality assessment program in compliance with the quality assurance program statement and leads the continuous evaluation and investigation of quality trends, deficiencies and customer related problems and is responsible to develop and implement acceptable alternatives. Selects and trains inmates to carry out specific elements of the quality assurance program. Prepares and presents orientation programs, instructional materials, and briefings relative to quality assurance for internal use and external use by other government agencies.

The incumbent conducts complex technical studies of production processes, materials and equipment to determine causes of losses and quality deficiencies. Prepares reports recommending action to prevent or eliminate the causes. Incumbent functions as a department head and attends department head meetings. As such, the incumbent functions as a Management official within the facility.

The QA Manager oversees a program, policy or procedure or may assist in planning, directing, coordinating and evaluating policy. He/she exercises independent judgment and discretion on a regular and recurring basis. The employee’s primary duties have a significant effect on the formulation or execution of management policies or programs. Management policies may range from broad national goals to specific objectives of a local institution.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

**Requirements**:
Conditions of Employment
U.S. Citizenship is Required.
See Special Conditions of Employment Section.

**Qualifications**:
To be considered for the position, you must meet the following qualification requirements.

**Education**:
Ph.D. or equivalent doctoral degree, OR 3 full years of progressively higher level graduate education leading to such a degree, OR LL.M., if related.

**Major study**: quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences têxtiles, or other fields related to the position.

Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position.

OR

**Experience**:
You must have at least one year Of specialized experience equivalent in difficulty and complexity to the next lower grade level in federal service. To be creditable, this experience must have equipped the applicant with the particular qualifications to perform successfully the duties of the position, and must typically be in or related to the position to be filled.

**Some examples of this qualifying experience are**:
Experience demonstrating a thorough working knowledge in all phases of the operation including: planning, procurement, contracting, production, engineering, inspection, testing, product design, shipping and customer relations.
Experience demonstrating technical and practical knowledge for the interpretation and utilization of engineering drawings, process flow charts, blueprints, contracts, specifications, standards, data collection and evaluation, and corrective action techniques.
Experience demonstrating comprehensive knowledge of quality assurance concepts, principles and practices as applied in private industry (ISO900X).

OR

**Combination of Education and Experience**:
Have a combination of education and experience. This experience must have equipped you with the qualifications to perform the major duties of this position as described above.

Credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as number of hours worked per week) spent in the activities.

**Education Requireme


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