Transportation Operations Director

3 weeks ago

Philadelphia, United States City of Philadelphia Full time

**Company Description**
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

**_ What we offer_**
- ** Impact**:

- The work you do here matters to millions.
- ** Growth** - Philadelphia is growing, why not grow with it?
- ** Diversity & Inclusion** - Find a career in a place where everyone belongs.
- ** Benefits** - We care about your well-being.

**Agency Description**

The Philadelphia Streets Department and the divisions within it are responsible for the City's vast network of streets and roadways. Included among many duties are the ongoing collection and disposal of residential trash and recyclables, as well as the construction, cleanliness and maintenance of our entire street system.

The Streets Department's mission is to provide clean, green, and safe streets in a cost-effective and efficient manner. The department delivers a number of City services that are critical to maintaining the public health and safety in our communities. These essential services include, but are not limited to, curbside trash and recycling collection, maintaining all traffic control devices and street lighting, the construction and maintenance of 320 bridges and 2,525 miles of streets and highways and snow and ice removal.
**Job Description** Position Summary**

This is executive-level work assisting in the direction and administration of all divisional transportation operations activities and functions. The employee is responsible for assisting to ensure maximum effectiveness, efficiency and coordination of all elements of operational services within the division. Day-to-day management of priority issues and projects and close coordination with other City officials and representatives of utilities to ensure interagency cooperation in coordinating programs and projects and to resolve common problems are major aspects of the work. Work includes establishing and adhering to project timelines, outlining resources required for successful implementation of initiatives, and monitoring results to ensure goals and objectives are met. Work is performed under the general direction of the Deputy Commissioner for Transportation.

**Essential Functions**
- Assumes management responsibility for assigned projects and operational functions as needed; plans, manages and oversees the daily functions, operations and activities of assigned projects and functional areas.
- Develops and implementing policies, methods, and procedures for divisional operations and functions; organizes, plans, and schedules activities for diverse and complex projects and programs within the division.
- Manages projects to meet targeted performance objectives; sets performance goals and production standards for planned projects and programs; develops strategies and coordinates responses to day-to-day issues and emergencies that relate to divisional operations.
- Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; evaluates operations and programmatic efficiency of units in relation to departmental goals and standards of performance; develops recommendation for changes in operations and appropriate actions for rectifying problems; develops, reports and analyzes performance measures; proposes revisions to policies and procedures based on performance measures.
- Directs business process and technology improvement projects to enhance the performance of operations and programs; serves as a project manager on one or more critical initiatives at any given time, guiding the project team and driving appropriate analyses, meeting project goals, managing timelines and working with the stakholders to successfully implement new processes, technology or strategy.
- Testifies at City Council and other public meetings on critical transportation issues and developments; functions as liaison between the department and other City agencies as well as area utilities and developers pertaining to projects and activities occurring on the transportation network; meets with community groups to discuss and address concerns or upcoming projects in community areas.
- Develops, implements and coordinates strategies and operational enhancements aimed toward ensuring that programs deliver high-impact services to customers; perfo

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