Enrollment Services Specialist

4 weeks ago

Alexandria, United States Northern VA Community College Full time

Posting Summary

**Working Title**
- Enrollment Services Specialist**Role Title**
- Education Support Spec II**Role Code**
- 29143-FP**FLSA**
- Nonexempt**Pay Band**
- 03**Position Number**
- 28000516**Agency**
- Northern VA Community College**Division**
- NV280-Office of Student Services**Work Location**
- Alexandria - 510**Hiring Range**
- $45,000 - $55,000**Emergency/Essential Personnel**
- No**EEO Category**
- E-Paraprofessional**Full Time or Part Time**
- Full Time- No**Does this position have a bilingual or multilingual skill requirement or preference?**
- No**Work Schedule**
- Monday - Friday and some Saturday’s**Sensitive Position**
- No**General Description**:
The Enrollment Services Specialist provides generic information to students on a variety of student service programs, activities, and procedures regarding admissions, placement testing, domicile, payment, financial aid, registration, and student activities. Assists student with referrals to other departments as needed.
- **Duties and Tasks**:

- Assists the Campus Registrar in tasks to manage enrollment services in ensuring accurate and timely information is provided to new, current and returning students on a broad spectrum of student services.

**Special Assignments**

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

**KSA's/Required Qualifications**

**Required KSAs**:

- Ability to work under pressure and meet deadlines.
- Ability to establish goals and priorities and make decisions based on program and institutional policies.
- Knowledge and familiarity with People Soft Student Administration System or other student information system or flexibility and willingness to learn new systems.
- Ability to communicate effectively, orally and in writing.
- Strong customer service skills.
- Ability to interpret and explain academic and administrative policies and procedures.

**Minimum Qualifications**:

- Office training and customer service experience in a high-volume, in-person setting.
- Experience working with a diverse population.
- Experience working in a college office setting or university office setting, preferably an Admissions or Registrar’s office.

**Additional Considerations**
- Experience at a community college or university.
- Experience handling domicile decisions and appeals.
- Experience using PeopleSoft student information system and imaging software.
- Fluency in a foreign language commonly spoken in the Northern Virginia area.

**Operation of a State Vehicle**
- No**Supervises Employees**
- No**Required Travel**
- May be required to travel between campuses.Posting Detail Information

**Posting Number**
- CLS_2763P**Recruitment Type**
- General Public - G**Number of Vacancies**
- 1**Position End Date (if temporary)**

**Job Open Date**
- 05/08/2024**Job Close Date**
- 05/22/2024**Open Until Filled**

**Agency Website**

**Contact Name**

**Phone Number**

**Special Instructions to Applicants**Additional Information**
- Northern Virginia Community College (NOVA) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most in-demand careers.- At NOVA, we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA. To learn more about NOVA’s commitment to inclusive excellence, please visit **our website**.- NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program.- We strive to ensure our employees have the tools and development opportunities to support and promote NOVA’s mission. For more information about NOVA and its programs and services, please visit our website at
- **_The security of our students, faculty, and staff is very important at _**_NOVA_**_._**

**Background Check Statement Disclaimer**

**EEO Statement**

**ADA Statement**

**E-Verify Statement**

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

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