Security Operations Lead
2 weeks ago
VarcoMac, a Legence company
VarcoMac is a leading provider of electrical & power services in the Mid-Atlantic region. Our culture is open, collaborative, innovative and fun
- all reflected in recognition of VarcoMac as a ‘#1 Best Place to Work’ on multiple occasions. We foster a work environment that encourages and rewards creative thinking. Our employees are passionate about their work and genuinely love what they do. With diverse areas of expertise, VarcoMac is the ideal place to build your career and develop skills in project management, entrepreneurship, leadership, and life.
As the Security Operations Lead at VarcoMac, you will be pivotal in delivering top-tier security and compliance services. This role demands technical mastery in critical areas such as Access Control, Video Surveillance, and Intrusion Detection Systems. You will act as the primary contact for both customers and senior management.
**Responsibilities**:
- Spearhead the delivery of security services, showcasing deep technical knowledge and ensuring compliance across all operations.
- Serve as the primary point of contact for customers and senior management, acting as the senior leader responsible for all facets of security operations, incident management, and compliance reporting services.
- Manage the 24/7 security operations center, focusing on incident monitoring, intake, triage, response, remediation, and resolution.
- Prioritize security incidents and compliance issues based on their risk and potential impact, ensuring swift and effective resolutions.
- Lead and mentor a diverse team comprising senior delivery managers, security engineers, and analysts. This includes conducting performance reviews, fostering professional growth, and managing hiring and training initiatives.
- Guarantee that the execution of security operations, incident response, and compliance reporting meets the standards specified in the Statement of Work. Effectively manage changes and customer expectations within the constraints of ongoing projects.
- Enhance the capabilities of our 24/7 service delivery, which includes optimizing staffing levels, refining service level agreements, and overseeing service delivery management.
- Play a critical role in customer relationship management by handling change orders, offering quotes, and addressing queries related to budget, scope, and the quality of services delivered.
- Ensure high customer satisfaction levels and assist in securing contract renewals.
**Qualifications**:
- Proven leadership in a security operations environment, with a strong background in systems like Access Control, Video Surveillance, and Intrusion Detection.
- Experience in managing high-performing teams in a dynamic, fast-paced setting.
- Excellent communication and interpersonal skills, capable of managing and exceeding stakeholder expectations.
- Strong problem-solving skills and the ability to prioritize tasks based on urgency and impact.
- Familiarity with service delivery management, customer relationship management, and contract negotiation.
We are unable to provide immigration sponsorship for this position.
LI-JS1 #LI-Onsite
Health and Welfare Benefits
- Health and Welfare
- Medical
- Dental
- Vision
- Prescription drug
- Employee assistance program
Personal Benefits
- Paid vacation
- Company-paid holidays
- Sick leave
Financial Benefits
- 401(k) retirement savings plan
- Company-paid long-term disability insurance
- AD&D insurance
- Life insurance
About Legence
Contingent Employment Statement
Offers of employment for this role may be contingent upon successfully passing a background check and/or drug screen. Execution of screens will vary based on role requirements and Company policy. All background checks and drug screens will be done in accordance with applicable federal, state, or local law.
Equal Employment Opportunity Employer
EEO is the Law
Reasonable Accommodations
To all recruitment agencies
Legence and its affiliate companies do not accept unsolicited agency resumes. Do not forward resumes to our career’s alias or employees of Legence and/or its affiliate companies. Legence and/or its affiliate companies are not responsible for any fees related to unsolicited resumes. Any third-party recruiting agreements for Legence and its affiliate companies may only be executed by Legence Holdings LLC’s CHRO or Director of Talent Acquisition, without exception. All others are done without proper authorization and will not be honored. We will not be responsible for any fees under any third-party recruiting agreement not executed by said authority.
Pay Transparency Nondiscrimination Provision
Legence and its affiliate companies will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or
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