**Why Wells Fargo**:
**About this role**:
**In this role you will**:

- Provide support across a variety of branch locations within a specific geography where a banker or teller is out of the office or to temporarily cover vacancies
- Be flexible and adaptable to changing priorities and new surroundings while meeting customer needs
- Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
- Receive direction from managers and exercise judgement within defined policies and procedures
- Develop understanding of bank products and services to connect to customers' needs
- Interact with customers to demonstrate care and build relationships
- Provide appropriate options for bank products and services to customer
- Refer customers' financial needs to other bankers and partners as needed

**Required Qualifications**:

- 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications**:

- Customer service focus with experience handling complex transactions across multiple systems
- Ability to educate and connect customer to technology and share the value of mobile banking options
- Ability to help customers succeed financially by offering introductions to additional team members as appropriate
- Experience working with others on a team to meet customer needs
- Experience fostering and developing strong customer relationships
- Ability to build strong relationships with internal partners
- Ability to follow policies, procedures, and regulations
- Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
- Ability to interact with integrity and professionalism with customers and team members
- Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
- Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
- Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
- Support customers and employees in resolving or escalating concerns or complaints

**Job Expectations**:

- Ability to travel 100% of the time within the district
- Commute to the assigned location(s) for the duration of the branch assignment (reimbursement for mileage is provided)
- Ability to work weekends and holidays as needed or scheduled
- Must take and pass required language assessment (remove if not needed)
- Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed
- This position is not eligible for Visa sponsorship

**Posting Location(s)**:

- CHICO EAST | 954 East Ave., Chico, CA 95926
- CHICO MAIN | 355 Memorial Way, Chico, CA 95926
- CHICO SKYWAY (RALEY'S) | 2485 Notre Dame Blvd., Chico, CA 95928
- COLUSA | 501 Market Street, Colusa, CA 95932
- ENTERPRISE | 830 Cypress Ave., Redding, CA 96001
- OROVILLE (RALEY'S) | 2325 Myers Street, Oroville, CA 95966
- PARADISE | 6930 Skyway Blvd., Paradise, CA 95969
- RED BLUFF | 555 Walnut Street, Red Bluff, CA 96080
- REDDING | 1515 Pine Street, Redding, CA 96001
- YUBA CITY BEL AIR | 1286 Stabler Lane, Yuba City, CA 95993
- YUBA PLAZA | 900 Colusa Ave., Yuba City, CA 95991
- Please note, not all positions will be available at each location.

**Pay Range**:
This job profile is eligible for a 10% pay differential.

**Benefits**

Wells Fargo provides all eligible full
- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.
- 401(k) Plan
- Paid Time Off
- Parental Leave
- Critical Caregiving Leave
- Discounts and Savings
- Health Benefits
- Commuter Benefits
- Tuition Reimbursement
- Scholarships for dependent children
- Adoption Reimbursement

**Pay Range**
$18.00 - $25.14

**Benefits**

Wells Fargo provides all eligible full
- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.
- 401(k) Plan
- Paid Time Off
- Parental Leave
- Critical Caregiving Leave
- Discounts and Savings
- Health Benefits
- Commuter Benefits
- Tuition Reimbursement
- Scholarships for dependent children
- Adoption Reimbursement

**Posting End Date**:
29 Jun 2024
- **Job posting ma