Patient Advocate at Abrazo Scottsdale

1 week ago

Phoenix, United States Conifer Health Solutions Full time

**Patient Advocate at Abrazo Scottsdale Campus**
- **Full Time working 12:30pm-9:00pm**:

- **Work Days are Sunday thru Thursday**:

- **Shift differentials**:

- **Must be bilingual in Spanish (preferred)**

ESSENTIAL DUTIES AND RESPONSIBILITIES
- _Conducts interviews with patients and/or family members._
- _Records and maintains complete documentation of activities performed on account while in-house and during the Patient accounting cycle._
- _Performs financial clearance function including collections. Cancels accounts that have not had any patient cooperation and are not eligible for any programs and prepares accounts for Financial Assistance review._
- _Conducts field visits to patient homes for skiptracing and or assisting patient with documents._
- _Notifies hospital case management, social services and admissions staff of case screening determinations and outcomes via verbal and written communication._

KNOWLEDGE, SKILLS, ABILITIES
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
- Working familiarity with the rules and regulations pertaining to Federal, State and County programs
- P/C systems literate including Windows, and Microsoft Outlook, Excel and Word programs
- Ability to work independently
- Excellent oral and written communication skills, as well as the clear understanding of the English language
- Detail oriented, with strengths in dealing with multiple facilities, Supervisors, and Hospital platforms
- Ability to prioritize and manage multiple tasks with efficiency

EDUCATION / EXPERIENCE
- High School diploma or equivalent

PHYSICAL DEMANDS
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. _
- Ability to sit and work at a computer terminal for extended periods of time
- Must be able to walk through a hospital environment, including across broad campus settings and Emergency Department environments, and visit patients at bedside.
- Some travel may be required to patient’s house

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