Customer Service/data Entry
2 weeks ago
Title : Customer Service/Data Entry
Location : Phoenix, AZ 85034
Duration : 2+ Months Assignment
Shift : 8 am - 4:30 pm
Position Description
General Duties & Qualifications include the following at a minimum
- Knowledge of basic office equipment including a personal computer, electronic key system (EKS), telephone and headset.
- Ability to communicate and record information accurately.
- Ability to question others to determine specific needs.
- Ability to deal with people patiently.
- Ability to proofread and correct errors.
Skills Required
- Receive and place telephone calls, fill out and verify information on forms or records, as well as proofread to verify that forms are completed properly.
- Receive customer inquiries about a product or service. Provide information to callers regarding a product or service.
- Record and confirm customer orders, complaints, or service information. Direct calls for further problem resolution.
- Skill in inputting and accessing information on paper, PC or CRT.
- Skill in using database, data entry or single windows software.
Experience Required
- Minimum 1 year proven experience in customer service roles, preferably in a call centre retail or similar environment
- Proficiency in using computers and familiarity with data entry software
- 45 wpm
- Strong communication skills, both verbal and written
- Excellent organizational and multitasking abilities
- Ability to work efficiently in a fast-paced and dynamic environment
**Job Type**: Contract
Pay: $17.55 per hour
Work Location: In person
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