Front Desk Agent

3 weeks ago

Hollywood, United States FirstService Residential Full time

**Job Overview**:
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.

**Your Responsibilities**:

- Demonstrates excellent customer service, communication, and time management skills.
- Monitors Emergency Response System.
- Greets and directs Residents, guests, and invitees.
- Monitors and controls Electronic Security Control Systems.
- Responds to emergency situations in a timely and efficient manner.
- Monitors and controls access to the building.
- Maintains daily log, records, and forms.
- Resolves and follows-up on all complaints/issues.
- Maintains a safe and secure environment throughout the building/property(s).
- May be assigned other duties by the on-site property manager.
- Follows safety procedures and maintains a safe work environment.
- Other duties as required.

**Skills & Qualifications**:

- High school diploma or equivalency preferred.
- College level courses in business or hospitality preferred.
- Two (2) to three (3) years of business experience preferred.
- Computer literacy: command of information system hardware/software is preferred.
- Effective written and verbal communication skills.
- Multiple language fluency is desirable.
- Strong customer service, communication and interpersonal skills required.

**Physical Requirements**:

- Ability to lift 30 - 50 lbs.
- Work in an upright standing or sitting position for long periods of time.
- Handle, finger, grasp and lift objects and packages.
- Reach with hands and arms.
- Communicate, receive, and exchange ideas and information by means of the spoken and written word.
- Ability to quickly and easily navigate the property/building as required to meet the job functions
- Complete all required forms.
- Ability to work extended hours and weekends based on project requirements.
- Ability to respond to emergencies in a timely manner.

**Schedule**:

- Monday-Friday 7:00am-3:00pm

**What We Offer**:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

**Compensation: $17.00 Hourly**

**Disclaimer**:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

  • Front Desk Agent

    1 week ago

    West Hollywood, United States Sunset Tower Hotel Full time

    **Position Purpose** Responsible for greeting and registering guests, providing excellent guest service, and settling the guest’s account upon completion of their stay. The Front Desk Agent normally works a regular front desk shift but may be asked and assigned another shift due to work needs. **Duties and Responsibilities** - Main responsibilities...

  • Front Desk Agent

    3 weeks ago

    West Hollywood, United States Accor Full time

    Company DescriptionMondrian is a way of travel. With its groundbreaking design and progressive programming, it is a "must" destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals...

  • Front Desk Agent

    3 weeks ago

    West Hollywood, United States Accor Full time

    Company Description Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and...

  • Front Desk Agent

    3 weeks ago

    West Hollywood, United States Mondrian Full time

    Job DescriptionJob DescriptionCompany DescriptionMondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful...

  • Front Desk Agent

    3 weeks ago

    West Hollywood, United States AccorHotel Full time

    Company Description Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a "must" destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals...

  • Front Desk Agent

    2 weeks ago

    West Hollywood, United States Accor Full time

    Company DescriptionMondrian is a way of travel. With its groundbreaking design and progressive programming, it is a "must" destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals...

  • Front Desk Agent

    2 months ago

    Hollywood, United States Hyde Beach House Full time

    BASIC FUNCTIONThe Front Desk Agent is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors.QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE High school graduate or equivalent. Two years of college education preferred. Two years’ experience in a service industry,...

  • Front Desk Agent

    6 days ago

    West Hollywood, United States Springboard Hospitality Full time

    About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community...

  • Front Desk Agent

    5 days ago

    West Hollywood, United States Hotel Ziggy Full time

    About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community...

  • Hotel Front Desk Agent

    2 weeks ago

    Hollywood, United States Dolce by Wyndham Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...

  • Hotel Front Desk Agent

    2 months ago

    Hollywood, United States Dolce by Wyndham Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...

  • Front Desk Agent

    2 months ago

    Hollywood, California, United States The London West Hollywood at Beverly Hills Full time

    Job DescriptionOften the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other...

  • Front Desk Agent

    2 months ago

    Hollywood, Florida, United States DoubleTree Resort by Hilton Hollywood Beach Full time

    BASIC FUNCTIONThe Front Desk Agent is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors.QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCEHigh school graduate or equivalent.Two years of college education preferred.Two years' experience in a service industry, preferably...

  • Front Desk Agent

    1 week ago

    West Hollywood, United States Sunset Marquis Full time

    **_At the Sunset Marquis you're working at the crossroads of entertainment, luxury, and hospitality, where there's never a dull moment!_**: **Job Summary** The Front Desk Agent is responsible for greeting guests, responding to inquiries, answering and re-directing phone calls, and checking hotel guests in and out of rooms. Responsible for providing...

  • Front Desk Agent

    5 days ago

    West Hollywood, United States Sunset Marquis Full time

    **_At the Sunset Marquis you're working at the crossroads of entertainment, luxury, and hospitality, where there's never a dull moment!_** **Job Summary** The Front Desk Agent is responsible for greeting guests, responding to inquiries, answering and re-directing phone calls, and checking hotel guests in and out of rooms. Responsible for providing...

  • Front Desk Agent

    2 months ago

    West Hollywood, United States The London West Hollywood at Beverly Hills Full time

    Job DescriptionOften the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other...

  • Front Desk Agent

    1 week ago

    West Hollywood, United States Sunset Marquis Full time

    Job DescriptionJob DescriptionAt the Sunset Marquis you're working at the crossroads of entertainment, luxury, and hospitality, where there's never a dull moment!Job SummaryThe Front Desk Agent is responsible for greeting guests, responding to inquiries, answering and re-directing phone calls, and checking hotel guests in and out of rooms....

  • Front Desk Agent

    2 weeks ago

    Hollywood, United States Lexen Hotel - Hollywood Full time

    **_FRONT DESK_** - Greet every guest. (SMILE, Good Morning, Good Evening, Good Night) Be personal but respect guest’s privacy. - Guest comes here to relax. Be courteous, knowledgeable and helpful. All GUESTS, sometime language can be barrier, please assist. - User of terminals is REQUIRED for all Check-In customers. - Hotel phone must be answered in 3...

  • Front Desk Agent

    2 weeks ago

    Hollywood, United States Margaritaville Hollywood Beach Full time

    Property Description: Margaritaville Hollywood Beach Resort presents an exciting opportunity for job applicants seeking a vibrant and dynamic hospitality career. Located on the iconic Hollywood Beach Broadwalk in Florida, our resort offers a laid-back, tropical paradise atmosphere with exceptional amenities and renowned guest service. As a team member, you...

  • Front Desk Agent

    2 weeks ago

    Hollywood, United States Margaritaville Hollywood Beach Full time

    Property Description: Margaritaville Hollywood Beach Resort presents an exciting opportunity for job applicants seeking a vibrant and dynamic hospitality career. Located on the iconic Hollywood Beach Broadwalk in Florida, our resort offers a laid-back, tropical paradise atmosphere with exceptional amenities and renowned guest service. As a team member, you...