Medical Office Assistant, Chiropractic Clinic, Full

4 weeks ago

Fond du Lac, United States SSM Health Full time

**It's more than a career, it's a calling.**

WI-Agnesian Health Plaza Bldg A

**Worker Type**:
Regular

**Job Highlights**:

- ** Department**: Chiropractic Clinic
- ** Schedule**:Monday 7 am - 5 pm, Tuesday 7 am - noon, Wednesday 7 am - 4 pm, Thursday 7 am - 5 pm, Friday OFF
- ** Starting Pay**:$18+
- ** Location**:SSM Health Plaza A 421 Camelot Dr. Fond du Lac, 54935

SSM Health's Chiropractic Clinic is looking for a Medical Office Assistant (MOA) to join our team

This full time, benefits eligible position will be working with one provider to room patients, take vital signs, do patient phone outreach/return calls, and complete insurance authorizations.

Experience with chiropractic care is preferred but not required. One year of healthcare related experience is required.

Benefit Information:

- _ Comprehensive Benefits Package_
- _ Medical, Dental, Vision, Life_
- _ Income based medical insurance premium discounts_
- _ HSA/FSA options_
- _ Short and Long-Term Disability_
- _ Generous PTO & PTO Donation Program_
- _ Daily Pay for qualifying positions_
- _ 403b/401k retirement plans_
- _ Tuition Reimbursement and Discounts with participating schools_
- _ Commitment to employee wellness through our EAP_
- _ Free on-site fitness centers at select locations_

**Job Summary**:
Aids the provider in providing quality patient care specific to the age of the patient population served in the practice. Ensures that quality care is provided in an efficient and safe manner, consistent with the office's standard of care and following office protocol.

**Job Responsibilities and Requirements**:
PRIMARY RESPONSIBILITIES
- Routinely assists provider with patient exams, prepares exam rooms for specific procedures. Accurately maintains appropriate log books and monitors pharmaceutical sample cabinets for expired items.
- Maintains patient medical record by verifying patient information upon each visit including: last name, address, insurance information, and guarantor, filing/scanning all documents into the correct patient's medical record and in the proper location, and providing new patients with required registration forms for completion.
- Aids in the care of the patient by notifying patients of normal test results, returning patient phone calls, scheduling patients for testing, procedures, and referral appointments in a timely manner.
- Collects clinical information by interviewing patient at each visit and recording in medical record, preparing reports for provider to review, collecting clinical information from agencies, referring providers, hospital department, and properly documenting in medical record.
- Routinely services patients by supplying correct information to insurance companies, maintaining confidentiality of patient information at all times, and releasing patient information only if appropriate consent is obtained.
- Performs clinical duties by obtaining vital signs and accurately documenting in medical records, collecting and processing specimens, and performing phlebotomy skills as indicated by completion of training and competency.
- Maintains exam rooms by cleaning and stocking rooms as necessary, ordering supplies, preparing non-disposable instruments for sterilization.
- Schedules patient appointments/rescheduling and cancelling appointments as necessary. Processes incoming phone calls, by answering promptly and directing call to appropriate person. Takes accurate messages and delivers message or tasks to appropriate person.
- Assists in the billing process by collecting and posting payments for services, balancing cash drawer by counting cash on a daily basis, preparing superbills with proper information prior to appointment, updating financial and personal information of patient at each visit and as requested, entering correct insurance and demographic information into computer at each visit, and entering hospital and office charges, if applicable.
- Works in a constant state of alertness and safe manner.
- Performs other duties as assigned.

EDUCATION
- High school diploma or equivalent

EXPERIENCE
- One year experience

PHYSICAL REQUIREMENTS
- Constant standing and walking.
- Frequent use of hearing and speech to share information through oral communication.
- Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc.
- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
- Frequent reaching, gripping, and keyboard use/data entry.
- Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
- Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements.
- Occasional use of vision to judge distances and spatial relationships.
- Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
- Occasional lifting/moving patients.
- Occasional use of smell to detect/recognize odors.
- Occasional driv

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