Director of Engineering
2 weeks ago
**Position Title**:Director of Engineering
**Department**: Engineering
**Reports To**:Director of Rooms
**About The Hollywood Roosevelt**
Dating back to the Golden Era and located on the Hollywood Walk of Fame, The Hollywood Roosevelt is an iconic hotel that reflects classic Hollywood in every sense. Built in 1927, the hotel has played host to stars like Marilyn Monroe, Charlie Chaplin, and Clark Gable. Hollywood Roosevelt is a full-service lifestyle hotel providing guests a glimpse at Hollywood's storied past and offering travelers an experience of Hollywood that is authentic to its history and legacy. Experience our modern interpretation of a Hollywood original.
**Position Summary**
The Director of Engineering forms part of the Hotel Leadership team who is responsible for leading a team of Engineers and Painters in maintaining hotel facilities, including building structure, mechanical, electrical and HVAC systems in accordance with safety guidelines and preventative maintenance requirements.
**Essential Duties and Responsibilities**
- Functions as the Strategic Business Leader of the hotel’s engineering operations and oversees the development and implementation of departmental strategies that ensures the hotel structure and maintenance systems are in safe working order in accordance with OSHA and company requirements.
- Responsible for forecasting and generating department’s annual budget while considering hotel renovations and other development projects on site. Develop initiatives to maintain effective cost controls and maintain labor efficiency ratios to ensure guest service and cost effectiveness.
- Responsible for P&L performance of the Engineering department.
- Oversees the daily direction of engineering staff through morning briefings and delegation of assignments.
- Adhere to all corporate-required purchasing policies and controls, including, but not limited to, budget, schedules, outside contractors’ bids. Follow prescribe safety procedures for personnel and equipment by the company and OSHA.
- Manage and report on expenses (payroll + supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide quality service.
- Maintain accuracy and thoroughness on various reporting requested on a daily, weekly or monthly basis.
- Oversees the preparation of departmental schedules according to business forecast, payroll budget guidelines and productivity requirements.
- Conduct regular employee/departmental meetings and administer counseling, discipline to associates as necessary and provide training and recognition to employees at all levels to maintain a team-oriented environment.
- Maintains a high level of confidentiality with all employer/guest information.
- Other duties as assigned.
**Knowledge and Skills**
- Customer Service: Welcome and acknowledge each and every guest in person and over the phone with a smile, and a friendly verbal greeting, using the guest's name when possible. Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Manages difficult or emotional customer situations. Responds promptly to customer needs and requests for service and assistance. Meets and exceeds guest expectations.
- Business Acumen: Understands business implications of decisions. Displays orientation to profitability and aligns work with strategic goals. Develops and implements cost saving measures, conserves organizational resources and works within approved budget.
- Problem Solving: Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in group problem solving situations and uses reason when dealing with emotional topics.
- Interpersonal Skills: Focuses on solving conflict, not blaming. Listens to others without interrupting. Keeps emotions under control. Remains open to ideas and tries new things.
- Communication: Speak with others using clear and professional language to ensure a positive experience for fellow employees and vendors. Listens carefully and gets clarification if necessary. Able to read and interpret written information. Writes clearly and edits work for proper spelling and grammar.
- Ethics: Treats fellow employees with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values.
- Professionalism: Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows all policies and procedures.
- Judgment: Displays willingness to make decisions, exhibits sound and accurate judgment, and supports and explains reasoning for decision making. Includes appropriate people in decision process and makes timely decisions.
- Productivity: Demonstrates accuracy and thoroughness. Monitors own work to ensure quality. Meets productivi
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