Driver - Delivery Technician

2 weeks ago

Elmsford, United States Apria Healthcare LLC Full time

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor teammate benefits include:

- Medical, dental, and vision insurance, available on first working day
- 401(k), eligibility after 30 days of employment
- Employee stock purchase plan
- Tuition reimbursement
- Development opportunities to grow your career with a global company

Pay Range $20.83-30.33 USD Hourly

**JOB SUMMARY**

Our Delivery Technicians positively impact the lives of patients each and every day by delivering medical equipment to them in their home. Delivery Technicians provide excellent customer service by going above and beyond to communicate product information, provide solutions and ensure understanding of relevant details so that patients feel comfortable operating their equipment.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Load and unload medical equipment, oxygen and supplies onto and off of delivery vehicles.
- Deliver medical equipment to homecare patients; including, setting up the equipment, instructing patients on the basic use of the equipment and assisting patients in solving problems regarding equipment use. Will also pick up medical equipment.
- Ensure patients do not suffer service failures by proactively communicating estimated arrival times with patients and/or family members.
- Complete daily delivery logs, pick-up and delivery forms, reimbursement documents and vehicle maintenance logs via paper or electronic means (cell phone and/or iPad).
- Perform routine vehicle maintenance and daily inspections including the checking of gasoline, oil fluids, tire pressure and brakes. Responsible for reporting any issues or malfunctions to leadership.
- Respond to critical situations as appropriate, during regular business hours and on an on-call basis.
- Comply with all applicable traffic laws and regulatory requirements; including, practicing safe driving habits and providing required documents needed for the Driver Qualification File.
- Adhere to mandatory reporting requirements; physical abuse of any family member, unsafe home environment for care ordered, unsanitary conditions or animals causing such, or insufficient food for children.
- May clean and assist with the repair of equipment.
- May assist with the scheduling of daily deliveries and pickups, ensuring they are organized in a timely and efficient manner.
- Performs other duties as required

**SUPERVISORY RESPONSIBILITIES**
- None

**Education and/or Experience**
- High School Diploma required
- Minimum of three years driving history required
- At least one-year related work experience required
- Must be at least 21 years of age

**Certificates, Licenses, Registrations or Professional Designations**
- Must possess an active, valid Driver’s License at all times
- Successful completion of Apria Healthcare's Driver Training Program
- Meet job-related requirements to comply with F.D.A. and Joint Commissions regulations

***SKILLS, KNOWLEDGE AND ABILITIES**
- Patient Focused
- Problem Solving/Analysis
- Effective Communication
- Integrity/Personal Credibility

**Computer Skills**
- Basic computer skills

**Language Skills**
- English (reading, writing, verbal)

***Mathematical Skills**
- Basic math skills

**PHYSICAL DEMANDS**

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.
- The employee uses computer and telephone equipment.
- Regularly required to use hands to write, use computer, operate a motor vehicle, use a handheld device (tablet), telephone and use a document imaging system and manipulate documents.
- Regularly required to read documents and write neatly, legibly and transcribe accurate information and numbers/values.
- Employee continually engages in activities that require talking and hearing.
- This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping.
- Specific vision abilities required to perform this job safely include close vision, distant vision, night (low to limited light) vision and the ability to adjust focus to work on a computer and read documents.
- Strength Aspects:
- Frequently required to stand and lift objects from 1” to 36” high with weights ranging from 10 lbs - 160 lbs, and carry objects for distances ranging from 1 ft -350 ft, including travel up and down stairs or in elevators.
- Frequently required to push or pull objects weighing from 20 lbs - 60 lbs, up and down stairs, through doorways and thresholds, using dollies or carts, or on flat or angled

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