Operations Supervisor

2 weeks ago

Torrance, United States STARBOND Full time

This pivotal role ensures efficient, compliant, and cost-effective operations. You optimize processes, manage inventory, and analyze finances. Leading quality teams, and enhancing customer service are your cornerstones. Proven experience and expertise are essential.

**Key Responsibilities**:

- **Oversee daily operations**: Ensure smooth and efficient workflows across departments, identifying and resolving bottlenecks to enhance overall productivity
- **Drive profitability**: Lower COGS and expenses by benchmarking vendor prices, negotiating favorable terms, and standardizing direct labor costs.
- **Improve cash flow**: Optimize DSO and DPO through effective A/R and A/P management, maintain optimal inventory levels through organized inventory practices, accurate counts, and proactive sales and purchasing strategies.
- **Increase operational efficiency**: Create, audit, and continuously improve processes to streamline operations and reduce waste.
- **Mitigate company risks**: Ensure HAZMAT and legal compliance, safeguard intellectual property, and maintain a safe working environment.
- **Enhance customer satisfaction**: Guarantee the quality of raw materials and finished goods, streamline order fulfillment, and expand distribution channels to ensure a fast speed-to-market.

**Specific Responsibilities**:

- **International FBA Shipments**: Approve and manage FBA shipments to Canada and Australia, including carrier selection and receipt analysis.
- **HAZMAT Shipments**: Procure specialized packaging, maintain IATA certification, and train staff on HAZMAT handling procedures.
- **Receiving Shipments**: Coordinate with suppliers, provide BOL and DO to USAS, and conduct thorough quantity and quality inspections.
- **B2B Order Fulfillment**: Manage vendor paperwork, streamline the order fulfillment process, and oversee large B2B sales orders and shipments.
- **Process Management**: Create, document, and optimize standard operating procedures (SOPs) to ensure consistency and efficiency across operations.

**Qualifications**:

- Proven experience as an Operations Manager or similar role with a demonstrated track record of improving profitability and operational efficiency
- Strong leadership and people management skills, with the ability to motivate and guide a team towards achieving shared goals
- Excellent problem-solving and decision-making abilities, with a data-driven and analytical approach
- Exceptional communication and interpersonal skills, capable of building strong relationships with internal and external stakeholders
- High level of integrity, organization, and responsibility, with a commitment to ethical business practices

Pay: $68,000.00 - $70,000.00 per year

Application Question(s):

- Not answering these questions is a deal breaker:
Describe a challenging operational issue you faced in a previous role. How did you identify the root cause of the problem, develop a solution, and implement it successfully? What were the results of your actions, and what did you learn from the experience?

**Experience**:

- Manufacturing: 4 years (required)
- E-commerce: 4 years (required)

Work Location: In person

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