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Service Technician

1 month ago

Pembroke, United States United Construction and Forestry Full time

This position is responsible for repairing and maintaining electric, diesel and gasoline industrial, construction and forestry equipment.

**Responsibilities**:
Essential Duties and Responsibilities: (Other duties may be assigned)
- Follow all safety rules and regulations in performing work assignments;
- Recondition and repair all engines, transmission, tractors and industrial equipment assigned by the shop supervisor;
- Diagnose problems and determine what repairs are needed;
- Keep records required to establish cost of parts and service charges to the customer;
- Handle customer problems both objectively and tactfully;
- Assist in directing work of helpers or on the job trainees and provide instructions as required;
- Maintain a clean work area and perform miscellaneous duties associated with the job;
- Develop skills in disassembly, assembly and repair of components and machines;
- Perform all service tasks as assigned by the Product Support Manager, Service Manager, Supervisor, or Shop Foreman;
- Prepare all reports and forms required in conjunction with job assignments;
- Report any additional work required on equipment to the Service Manager, for proper and safe operation by the customer;
- Participate in all training programs as directed by the Service Manager;
- Maintain a clean work area and perform work in a neat and orderly fashion;
- Bring to the attention of the Service Manager any shop tools, equipment or vehicle that is not in a serviceable condition or is unsafe to use;
- Always conduct self so as to present a professional image of the dealership.

Experience, Education, Skills and Knowledge:
Health and Safety:
It is our expectation that all United Employees will conduct their work in a safe manner, abide by all United safety policies and report all hazardous conditions and unsafe work procedures.

Although much of time will be situated in an office/shop environment, occasional travel to other branches may be required. Minimum Skills and Qualifications:

- Must be self-motivated and a team player with the ability to communicate with personnel and customers when required;
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals;
- Ability to write diagnosis and work completed on routine reports and correspondence;
- Ability to speak effectively one on one or before groups;
- Bilingual an asset.

Pay: $22.00 - $40.00 per hour

**Benefits**:

- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Work setting:

- In-person
- Office

**Experience**:

- Mechanical knowledge: 2 years (required)
- Diesel engine repair: 2 years (required)

Work Location: In person

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