Sales Order Processing Associate

3 weeks ago


Tampa, United States RMR Designs Full time

**Sales Order Processing Associate Job Description**

As a Sales Order Processing Associate, you will play a crucial role in ensuring smooth order management and customer satisfaction. Your responsibilities will include:
1. **Order Entry and Management**:

- Accurately read and enter sales orders into the system.
- Verify order details, including product codes, quantities, and pricing.
- Coordinate with sales representatives and customers to resolve any discrepancies.

2. **QuickBooks Expertise**:

- Utilize QuickBooks or similar accounting software to process orders.
- Record sales transactions, update inventory levels, and generate invoices.
- Maintain accurate records of sales data and financial transactions.

3. **Customer Service**:

- Provide excellent customer service by addressing inquiries related to orders, shipping, and delivery timelines.
- Assist customers with order modifications, cancellations, and returns.

4. **Collaboration**:

- Work closely with the sales team, warehouse staff, and finance department to ensure seamless order fulfillment.
- Communicate order status updates to relevant stakeholders.

5. **Attention to Detail**:

- Double-check order information to prevent errors or delays.
- Monitor backorders and proactively address any issues.

6. **Experience and Qualifications**:

- Experience using QuickBooks or a similar accounting software.
- Strong data entry skills and attention to detail.
- Ability to work in a fast-paced environment and meet deadlines.
- High school diploma or equivalent

Pay: $18.50 - $22.28 per hour

Expected hours: 40 per week

License/Certification:

- Driver's License (preferred)

Ability to Commute:

- Tampa, FL (required)

Work Location: In person



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