Management Services Technician
2 months ago
Under the supervision of the Staff Services Manager I (SSM I), the Management Services Technician (MST) provides clerical and technical support to the Complaint and Compliance Unit (CCU). The MST is responsible for reviewing, processing, and tracking incoming complaints.
- In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.
- **Please let us know how you heard about our position by taking this brief survey.**
**CalCareers Exams**: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.
You will find additional information about the job in the **Duty Statement**.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
- MANAGEMENT SERVICES TECHNICIAN
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
**Job Code #**:
- JC-436806
- **Position #(s)**:
- 624-110-5278-XXX
624-110-5278-XX1
- **Working Title**:
**Compliant Technician**
**Classification**:
- MANAGEMENT SERVICES TECHNICIAN
$3,353.00 - $4,201.00 A
$3,786.00 - $4,743.00 B
- **# of Positions**:
- Multiple
- **Work Location**:
- Sacramento County
- **Telework**:
- In Office
- **Job Type**:
- Permanent, Full Time
- **Facility**:
- Dental Board of California
- Department Information
- The Dental Board of California (Board) licenses and regulates over 110,000 licensees, including dentists (DDS), registered dental assistants (RDA), and registered dental assistants in extended functions (RDAEF). In addition, the Board is responsible for setting the duties and functions of unlicensed dental assistants. The Board's highest priority is to protect the health and safety of the public when exercising its licensing, regulatory, and disciplinary functions. To achieve this goal, the Board issues licenses to qualified applicants; investigates complaints against licensees, and disciplines licensees for violations of the Dental Practice Act; monitors licensees whose licenses have been placed on probation; and manages a Diversion Program for licensees whose competency to practice may be impaired due to use of dangerous drugs or alcohol (i.e., chemical dependency).
- Consumer protection drives the decisions we make every day and the plans we make year to year. You will join a knowledgeable workforce dedicated to core values: Accountability, Communication, Diversity, Employees, Integrity, Leadership, Service, and Transparency. The Board is committed to fostering an environment of collaboration, continuous learning, and creativity/innovation. The Board works to improve awareness and customer service and funds training for its administrative, licensing, and enforcement staff.
- The Board has FREE PARKING and is located next to the Royal Oaks Light Rail Station.
- The Board is part of the Department of Consumer Affairs (DCA). DCA has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees. DCA is committed to diversity, equity, inclusion, and accessibility in carrying out its consumer protection mission, and DCA solidifies this commitment through its recruitment efforts. DCA enriches its diversity by building a workforce that reflects the population it serves; delivering successful results through inclusive teamwork, in which all contributions are valued; ensuring that every employee receives fair opportunities to succeed; enabling all employees to do their best; and providing all employees with the tools, resources, and equipment they need to perform their jobs, as well as information and career development.
- Special Requirements
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
- Criminal Offender Record Information (CORI)
- Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance with DCA CORI procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times.
- Application Instructions
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