Csr - Customer Service Representative

4 weeks ago

College Station, United States Gr8 Laundry LLC Full time

At Gr8 Laundry premier customer service and cleanliness are our top priorities. All staff must have a friendly and welcoming attitude as well as a desire to help customers.

Job duties include, but are not limited to:

- Sorting, washing, drying, and folding customer laundry for our "wash dry fold" services
- Sweeping and mopping floors, washing windows, dusting, other cleaning
- Cleaning restroom toilets, sinks, floors, and restocking toiletries
- Handing out flyers or promotional materials to customers
- Wiping down outside of washer and dryers
- Machine specific cleaning including cleaning out dryer traps, washing out soap dispensers, wiping inside of machines, etc.
- Operating our point of sale system to sell wash and fold services and well as laundry items
- Learning/operating our laundry software and assisting customers on how to use the software
- Other relevant duties assigned by management

Required work experience:

- Basic laundry and cleaning skills are required.
- Prior laundromat or laundry service experience preferred.

Other requirements:

- Must be able to perform the physical cleaning tasks that include bending over, standing for extended periods of time, and carrying at least 20lbs. Must have basic computer skills.
- Ability to identify and resolve problems in a timely manner.
- Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
- Knowledge of, and ability to, appropriately interpret and follow policies and procedures.
- Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
- Ability to meet the demands of the work schedule and to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.
- Legal work status required.
- Must be available to work weekends and holidays.

**Job Type**: Part-time

Pay: $9.00 - $10.00 per hour

**Benefits**:

- Flexible schedule

Experience level:

- No experience needed

Shift:

- Day shift
- Evening shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Work setting:

- In-person

**Experience**:

- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

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