Police Communications Operator Ii

2 weeks ago

Chicago, United States City of Chicago Full time

**Job Number**:397319**

**Description**

**BID/JOB ANNOUNCEMENT**

**POLICE COMMUNICATIONS OPERATOR II**

**OFFICE OF EMERGENCY MANAGEMENT AND COMMUNICATIONS**

Police Dispatch Operations

**Number of Vacancies**:up to 30 (Additional vacancies possible pending budget approval)

**Starting Salary: $58,560.00**

**1. Check the box on your profile titled “Currently employed by the City of Chicago”**

**2. Enter your employee ID (located on your pay stub labeled ‘payee/employee number’)**

**3. Select your correct bargaining unit**

**FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION.**

Under general supervision, performs dispatching duties, communicating with police units via radio, telephone, or computer-aided dispatch systems to dispatch assignments, and performs related duties as required.

**ESSENTIAL DUTIES**
- Dispatches field units to reported incidents of crime or emergencies requiring police services
- Prioritizes events to manage police resources optimally and without risking public safety
- Uses a computer-aided dispatch system with interactive mapping capabilities to enter dispatch information
- Operates radio, telephone, and computer console equipment to dispatch or broadcast
- assignments
- Receives information and requests for additional personnel and equipment from field units
- Informs field units of potential threats, risks, and hazards (e.g., involvement of weapons,
- Dispatches police technicians, specialists, and investigators to incident locations
- Monitors the status of dispatched assignments
- Receives information requests from field units and relays information to supervisory personnel
- Receives requests for police, fire, or emergency medical services from the public
- Forwards calls not related to police services to the appropriate agencies
- Solicits descriptive information from callers to determine locations and nature of problems
- Uses GPS to track field unit movement
- Provides on-the-job training of new hires, as required
- Additional duties may be required for this position._

**Location**: Office of Emergency Management and Communications (OEMC)

**Address**: 1411 West Madison St

**Days Off**: Rotating Days Off (employees are required to work on weekends and holidays)

**Watch/Shifts**: Various (1st, 2nd & 3rd Watch)

**Hours**: 10:00 p.m. - 6:00 a.m.; 6:00 a.m. - 2:00 p.m.; 2:00 p.m. - 10:00 p.m.
- **MAY REQUIRE OVERTIME**

**NOTE**: The OEMC is a 24/7 operation

**THIS POSITION IS IN THE CAREER SERVICE.**

**Qualifications**

**MINIMUM QUALIFICATIONS**
- High School Diploma or equivalence certificate (GED), plus three years of work experience performing high volume public contact work that requires soliciting information either in-person, via telephone or radio
- **OR **three years of work experience conducting telephone interviews and/or surveys
- **OR **eighteen months of work experience in receiving and processing or dispatching emergency calls
- **OR **eighteen months of professional law enforcement officer experience
- **OR** an equivalent combination of education, training, and experience

**Licensure, Certification, or Other Qualifications**
- LEADS certification is required prior to completion of probationary period

**SELECTION REQUIREMENTS**
- Previous work experience dispatching Police, Fire or EMS using Computer Assisted Dispatch (CAD) system.
- Previous experience as Military Radio Communication personnel.
- Previous experience as F.A.A. radio dispatching personnel.
- A bachelor’s degree

**NOTE**:A copy of your official transcripts, licenses, valid U.S. Driver's License, or training certificates will be required at time of processing, if applicable.

**ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.**

**City of** **Chicago** **is an Equal Employment Opportunity and Military Friendly Employer.**

**City of** **Chicago**

Brandon Johnson
Mayor

**Applications for this position will be accepted until 11:59 pm CST on May 30, 2024.**

**Job Posting**: May 16, 2024, 12:00:00 AM | **Closing Date (Period for Applying) - External**: May 30, 2024, 11:59:00 PM

**BU**: 02 | **Salary**: $58,560.00 **Pay Basis**:Yearly

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