Operations Associate

3 weeks ago

Brooklyn, United States Jackpot Full time

**About the Role**:
Our Operations team is critical to our success and we are looking for a diligent and passionate **full-time (30-40 hours per week) **Operations Associate to help with our in-store lottery ticket operations. Reporting to the Operations Manager, **you will be based on-site in Brooklyn, NY**. The schedule is **Tuesday to Saturday 1pm - 9:30pm.** This is the perfect opportunity if you’re interested in operations and are excited about furthering your career at a start-up and playing a key role in the growth of a new business

**What You’ll Do**:

- Be our ultimate lottery ticket processor by fulfilling customer orders in an organized and systematic manner
- Operate our retail store - duties include processing transactions, inventory management, organization, and cleaning
- Follow open and/or closing procedures for our retail and fulfillment location
- Ensure in-store equipment remains in good operating condition
- Troubleshoot basic technical issues on printing/scanning equipment
- Escalate issues, concerns, and feedback as appropriate in a timely manner to the supervisor on duty
- Participate in special ad-hoc projects
- Adhere to established operating procedures to maintain quality standards

**You Ideally Have**:

- A minimum of a High School degree or equivalent
- The willingness to work flexible hours as needed, which may include extended shifts in the day or night and/or occasional weekends or holidays
- Prior experience in retail, restaurant, or warehouse operations, or an interest in general operations management
- A passion for learning new processes and technologies

**About You**:

- You have grit, tenacity, and what people describe to be a “get it done” mentality. You don’t believe any task is too big or too small for you
- You have a high attention to detail and are organized in how you work and get things done
- You fully own and are committed to your work. You don’t believe in cutting corners and it shows in the quality of your work
- You get excited about and get your energy from fast-paced environments
- You are not bothered by change or shifting priorities. You’ve been described as adaptable and solutions-oriented

**What We Can Offer You**:

- Competitive hourly wage**:$18/hr**:

- Benefits on par with leading, progressive tech companies (think 100% employee-only coverage, monthly HSA contribution, mental health offerings, etc.)
- 401k
- Paid parental leave
- Dedication to Lifelong Learning through our Monthly Speaker Series and Munch & Learns
- Monthly cultural and social events
- A culture of trust and accountability

Pay: $18.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Shift:

- 8 hour shift
- Day shift

License/Certification:

- Driver's License (preferred)

Ability to Commute:

- Brooklyn, NY 11217 (required)

Ability to Relocate:

- Brooklyn, NY 11217: Relocate before starting work (required)

Work Location: In person

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