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Corporate Banquet Events Manager

2 months ago

Chicago, United States The Fifty50 Restaurant Group Full time

**Responsibilities**
- Minimum of 3 years experience in and event manager role; of high volume event execution & catering, familiar with social & corporate groups ranging from 15 - 500+
- 2+ years as a hotel banquet manager; High volume catering experience
- Well organized, detail oriented with excellent follow-up and communication skills
- Passion for hospitality and delivering top notch service & overall experience to our guest
- Quick to problem solve and make decisions in the best interest of the overall business, along with exceeding the client expectation
- Directly reports to Director of Events & Catering Department
- As the Corporate Events & Catering Manager (CECM) you will be responsible for training all hourly staff & operation managers on event execution on-site & offsite
- The CECM will be the liaison between the Event Department, Operations Team & Kitchen for both on-site & offsite events
- Communicate all banquet event orders and changes to Ops Managers, assist with the BEO meeting when needed and/or requested
- Serve as a Senior representative for the Events Department
- Develop additional SOPs as needed for the event department & Operations
- Communicate & coordinate all banquet event order changes to ops managers & staff when needed or requested, including staffing levels for the event, execution times if needed
- Create standardized event floor plans for max. space flow & execution within the venue
- Inspect event areas at end of function to ensure all equipment is returned to its proper area and all areas are clean
- Create standards for staffing schedule, uniform etc
- Be the point person and/or delegate point person for each event so staff knows the lead at all events.
- This position is responsible for ensuring that on-premise & off-premise events are well organized and properly executed, providing our customers with high quality event execution and achieve customer satisfaction and retention
- Meet bi-weekly with GMs for each location to go over Wins/Opportunities for each venue
- As a Catering Events Manager, you are responsible in assisting the daily execution of all banquet functions throughout the continuing effort to deliver outstanding guest service and execution
- You are responsible for performing the following tasks to the highest standards:

- Oversee the set up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection
- Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, execution, representation of the brand & company
- Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean
- Make contact with group representatives. Explain how to make contact if needed throughout the function
- Training Staff as well as being the point of contact at some events

**HAVE YOU MET THE FOLLOWING?**
- Excellent communication skills
- Must be able to maintain a professional manner under stress
- Ability to adapt to changing guest needs quickly and effectively
- Ability to multitask, with strong organizational and time management skills
- Must be punctual, organized, and well prepared
- Must be able to work independently
- Capable of working with multiple departments
- Working knowledge of Microsoft Word Excel PowerPoint Outlook programs

**WHY THIS IS A CAREER & NOT JUST A JOB**
- Benefit Packages (Medical, Dental and Vision) with employer subsidy
- Competitive Pay and 401K + Match
- Paid Time Off (Salary), Paid Sick Leave and Paid Parental Leave
- Monthly Food + Beverage Perks at all of our establishments
- Quarterly Bonus Program (Salary)

Our company is growing rapidly and we always prefer to develop our leadership from within

Visit our Group Page:The Fifty/50 Restaurant Group

Pay: $55,000.00 - $65,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance

Schedule:

- 10 hour shift
- Monday to Friday

**Experience**:

- Events management: 3 years (preferred)
- Restaurant: 1 year (required)

Work Location: In person

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