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Pet Groomer

4 weeks ago

Chicago, United States Trophy Paws Full time

**About us**

At Trophy Paws we embody the ethos of quality over quantity and humanity over vanity. We are not just a grooming salon; we are a community-driven space where both pets and their owners feel valued and cared for. Our mission is to provide exceptional grooming services while prioritizing the well-being of our team.

Job Overview:
At Trophy Paws we embody the ethos of quality over quantity and humanity over vanity. We are not just a grooming salon; we are a community-driven space where both pets and their owners feel valued and cared for. Our mission is to provide exceptional grooming services while prioritizing the well-being of our team

**What We Offer**:

- **Quality over Quantity**: We believe in providing the best care for every pet that walks through our doors, focusing on quality grooming services rather than rushing through appointments.
- **Humanity over Vanity**: Our approach to grooming goes beyond just aesthetics. We prioritize the comfort, health, and happiness of every pet in our care, ensuring they leave feeling their best.
- **Four-Day Work Week**: We understand the importance of work-life balance and strive to prevent groomer burnout. Our team enjoys a four-day work week with alternating Saturdays off, allowing for ample time for rest and rejuvenation.
- **Continuous Education**: We invest in the growth and development of our team by organizing annual trips to educational seminars. This ensures that our groomers stay updated on the latest techniques and trends in the industry, constantly improving their skills.
- **Access to Learning Platforms**: We provide multiple platforms for our team members to expand their knowledge and expertise. From access to online tutorials to hands-on workshops, we empower our employees to grow professionally.
- **Team-Driven Environment**: Collaboration and support are at the heart of our salon culture. We foster a team-driven environment where every member is valued and encouraged to contribute their unique talents and ideas.

**Compensation and benefits**:

- Competitive commission rate of 40%. plus tips
- Paid vacation time to allow for rest and rejuvenation.
- Tool sharpening provided by the company.
- Closed on Sundays and major holidays, as well as the days before and after these holidays, to allow our team members to spend time with their loved ones and recharge.

Respopnsiblities:

- **Team Collaboration**: Work closely with fellow team members to ensure a seamless grooming process and outstanding customer service.
- **Clear Communication**: Communicate effectively with colleagues and clients to understand their needs and provide exceptional service.
- **Customer Satisfaction**: Deliver excellent customer service by addressing client concerns, offering solutions, and ensuring a positive experience for pets and their owners.
- **Pet Wellness Monitoring**: Remain attentive to signs of illness or stress in pets, and promptly communicate any concerns to the appropriate team members.
- **Check-In and Check-Out Procedures**: Greet clients and pets warmly, assist with check-in procedures, and provide thorough explanations of grooming services. Ensure a smooth check-out process and provide aftercare instructions.
- **Safety and Comfort**: Prioritize the safety and comfort of pets during grooming sessions, adhering to best practices and handling techniques.
- **Continuous Learning**: Demonstrate a willingness to learn and grow by seeking feedback and actively pursuing opportunities for improvement.
- **Maintaining Cleanliness**: Uphold high standards of cleanliness and hygiene in the grooming area, ensuring a safe and pleasant environment for pets and staff.
- **Appointment Management**: Answer phone calls, schedule appointments, and assist clients with inquiries regarding grooming services

**Qualifications**:

- 4+ years of experience as a pet groomer required.
- Strong communication skills and a customer-oriented approach.
- Ability to work effectively as part of a team.
- Passion for animal welfare and dedication to providing high-quality care.
- Willingness to learn and adapt to a new environment.
- Attention to detail and commitment to cleanliness and hygiene.

**Job Types**: Full-time, Part-time

Pay: $56,706.00 - $75,991.00 per year

Expected hours: No more than 32 per week

**Benefits**:

- Flexible schedule
- Paid time off
- Professional development assistance

Compensation package:

- Commission pay
- Tips

Schedule:

- 8 hour shift
- Day shift
- Morning shift
- Rotating weekends

Shift availability:

- Day Shift (required)

Work Location: In person

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