Collections Specialist
3 weeks ago
'''Duties'''
- Contact individuals to collect payments for overdue accounts
- Negotiate payment plans or settlements with insurance companies and clients
- Update customer account information and payment status in the system
- Maintain accurate and detailed records of all collection activities
- Follow up with customers regarding payment arrangements and deadlines
- Handle customer inquiries and resolve any issues or disputes related to payments
'''Experience'''
- Previous experience in a customer service or collections role preferred
- Strong phone etiquette and communication skills
- Familiarity with accounting software and basic math skills
- Knowledge of debits, credits, and accounts payable processes
- Experience in medical collections is a plus
- Ability to handle difficult conversations and remain calm under pressure
- Experience in telemarketing or sales is beneficial for negotiation skills
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Pay: $18.00 - $22.00 per hour
Expected hours: No less than 40 per week
**Benefits**:
- Dental insurance
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Weekly day range:
- Monday to Friday
Work setting:
- Office
Work Location: In person
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