Claims Assistant- Hybrid

2 weeks ago

Anaheim, United States Carl Warren & Company Full time

**JOB SUMMARY**:
The Claims Assistant provides vital support to our professional liability claims staff, handling administrative tasks, managing communication with claimants, clients, and vendors, and maintaining the smooth operation of the claims processing unit.

**POSITION REQUIREMENTS**:
**Interpersonal Skills**

Excellent oral and written communication skills, including the ability to present information clearly and persuasively in both positive and negative situations.

Strong organizational skills and exceptional attention to detail.

Ability to work effectively within a team environment and contribute to team efforts.

**Technical Skills**

Minimum typing speed of 50 WPM with 95% accuracy.

Experience in handling standard office equipment.

**DUTIES/RESPONSIBITIES**

Set up new claim files according to department protocols.

Assist in the preparation of monthly and quarterly reports as requested by clients or management.

Process claims payments and manage the mailing and delivery of special requests.

Provide basic information to insureds and claimants about liability and coverage, interpreting file notes to update on the claims process.

Maintain professional liability manuals and perform other administrative duties as required.

Contribute to team efforts by accomplishing related tasks as needed.

**EDUCATION/EXPERIENCE**

High school diploma or GED required.

At least one year of clerical or customer service experience, preferably in a claim’s environment.

**WORK ENVIRONMENT**

This is a hybrid position reporting 3 days to Carl Warren Anaheim office.

Pay: $17.00 - $20.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
- Work from home

Schedule:

- 8 hour shift

Work setting:

- Office

Ability to Relocate:

- Anaheim, CA 92808: Relocate before starting work (required)

Work Location: Hybrid remote in Anaheim, CA 92808

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