Patient Recruiter

3 weeks ago

Phoenix, United States The IMA Group Full time

**Company Overview**:
The Clinical Research Division at The IMA Group is a dynamic hub of expertise and innovation, dedicated to advancing healthcare through clinical trials and studies. Our team of seasoned professionals collaborates with industry leaders, conducting patient-centric research across diverse therapeutic areas. Committed to ethical practices and regulatory compliance, we aim to pioneer groundbreaking medical solutions that shape the future of healthcare.

**Job Summary**:
Join Our Team as a Patient Recruiter Specialist in Phoenix, AZ

Are you passionate about making a meaningful impact in clinical research? IMA Clinical Research, a division of The IMA Group, is on the lookout for a dedicated professional to join our team as a Patient Recruiter Specialist

At IMA Clinical Research, we're not just a network of Phase II-IV clinical research sites across diverse therapeutic areas. We're a dynamic force with over 100 satellite locations nationwide, with a rapidly growing database of 300,000+ patients and the ability to reach millions

As a Patient Recruiter Specialist, you'll be at the forefront of our mission. Collaborating closely with the Patient Recruitment Manager, you'll help with patient recruitment efforts, breathe life into our database with innovative strategies, and maintain strong connections with our patient community.

**_ We're offering a competitive starting salary ranging from $18.50 to $23.00 per hour, coupled with enticing bonuses. These bonuses are up for grabs when exceptional individuals ace their initial office visits and meet eligibility criteria for specific studies. The reward amount? It depends on the study's budget and your stellar performance_**

**Responsibilities**:

- Nailing telephone screenings using our bespoke scripts to identify potential patient gems.
- Coordinating screening visit appointments and being a scheduling wizard when plans change.
- Crafting insightful reports and metrics to track and boost our recruitment efforts.
- Building solid bridges with our Clinical Research Team and other stakeholders.
- Keeping the team updated on our recruitment victories and aspirations.

**Experience**:

- Knowledge of Microsoft Office (Word and Excel), eager to learn about our research systems, databases, and call software.
- A team player with exceptional proactive problem-solving skills and a talent for follow-through.
- A respectful communicator who engages effectively with the public, physicians, and teammates.
- A multitasking, deadline-meeting expert who thrives in a dynamic environment that’s always changing and adapting.
- A professional at handling sensitive matters and navigating challenges with finesse.

**Qualifications**:

- Prior experience in outbound call centers or sales is necessary.
- High school diploma or GED equivalent is required.
- Bilingual proficiency in English and Spanish is preferred.
- Experience in Clinical Research or Medical fields is preferred.
- Background or experience in Psychology is preferred.
- Familiarity with HIPAA regulations and some medical terminology is preferred.
- Demonstrated ability to prioritize tasks and manage multiple projects simultaneously.

**Benefits**:

- Competitive salary
- Health, Dental, Vision Insurance
- Opportunities for professional development and growth
- A supportive and inclusive work environment
- Paid time off, holidays and a floating holiday
- 401k with employer match
- LTD, STD, Flexible Spending Account, Company paid life insurance and ADD
- DEI Committee Initiative
- Tuition Reimbursement Program
- Maternity leave

Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.

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