Field Adjuster Trainee

**About Us**

At Davies, we get it... you are not just looking for a job, you are looking to build a life and a career. We believe in our people and realize that our success is a direct result of creating a learning atmosphere, leadership opportunities, and promoting from within. We believe that engaging in corporate social activities and working together as a team is a vital part of the Davies culture.

With a multinational global team, Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated, and global businesses. At Davies Group, we help clients to manage risk, operate core business processes, and to transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, and change management.
- Are you looking for a company that is Dynamic and Innovative where the employees are Connected and Succeed Together? If so, Davies may just be the right choice for you._

**Job Overview**

Davies Claims North America is looking for a **Field Adjuster Trainee** to handle daily, non-catastrophe, property field claims in the Greater Wilmington, DE and Philadelphia, PA areas. Reporting to the Branch Manager, you will complete field assignments in accordance with company standard performance timeframes and as specified by any client benchmarks.

To be successful in this role, you need to effectively manage a calendar and scheduling of various duties, perform routine diary entries on a caseload of assignments, work independently and demonstrate the ability to make independent judgments and decisions, and be able to load and unload equipment as well as bend, walk, and climb for consecutive hours while inspecting damaged property. You must also possess the ability to carry and climb a ladder, as well as conduct roof inspections. Additionally, you will need to be capable of sitting in a vehicle and driving long distances. This role is a full-time, office and field-based position based out of the Greater Wilmington, DE and Philadelphia, PA areas.

**Responsibilities and Duties**
- Carry a technical case load of claim assignments
- Investigate claims to determine liability and potential exposure
- Manage time and assignment caseloads with the objective of providing a quality work product as well as meeting invoicing goals, as outlined in the adjuster's Performance Evaluation and Goals
- Complete field assignments in accordance with company standard performance timeframes and as specified by any client benchmarks
- Take recorded statements for all type of claims focusing on securing factual information necessary to effectively adjust the claim being investigated
- Focus investigation of property losses to determine origin and cause of a loss
- Prepare written estimates for repairs utilizing computer based estimating software
- Make recommendation of payment based upon facts as determined during the investigation of the claim assignment
- Nurture and maintain good relations with all clients
- Maintain necessary licensing in good standing that may be required and obtain any continuing education certification as required by the licensing state(s)
- Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
- Perform other duties as assigned

**Experience and Qualifications**

Required
- Effectively manage a calendar and scheduling of various duties, perform routine diary on a case load of assignments, work independently and demonstrate the ability to make independent judgments and decisions
- Capability to use a computer and willingness to learn new software programs and claim handling techniques for various types of claims
- Possess strong organizational skills with demonstrated ability to work independently and deal effectively with multiple tasks while meeting deadlines, which may include standard performance timeframes and client specific benchmarks
- Possess excellent communication skills, both verbal and written, and transmit information to clients utilizing proper spelling and grammar to ensure all written communication is presented in a professional manner
- Proven customer service ability to meet and deal with people effectively, including claim settlement negotiations
- Willingness to occasionally work unusual hours to include those times when the assignment volume may increase to ensure timely and effective claim handling
- Express interest to improve one's knowledge by meeting educational goals
- Preparedness to travel to West Chester, PA office to onboard and train in the field for onsite property damage inspections through the training period

Preferred
- Associate or bachelor’s degree
- Trade or technological experience
- Construction knowledge and experience
- Understand liability and property policy language and be ab