Collections/billing Specialist

1 week ago


Santa Clara, United States Cirexx International, Inc. Full time

Overview:
We are seeking a highly skilled and detail-oriented Billing & Collections Specialist to join our team. As a Billing & Collections specialist, you will be responsible for performing collection calls and/or correspondence in a fast paced goal oriented collections department. As well as provide customer service regarding collection issues, resolve customer discrepancies and short pays. Enlist the efforts of Sales and management when necessary to accelerate the collection process.

**Duties**:

- Generate daily customer invoices and upload invoices to customer portals.
- Post daily customer cash receipts and run credit card payments.
- Process credit memos.
- Review terms of sale.
- Notify Accounts Receivable Credit Manager if customer fails to respond.
- Conduct credit investigations.
- Establish credit limits on accounts.
- Review A/R agings and collection reports to ascertain status of collections and balances outstanding.
- Maintain customer files and be able to communicate professionally with customers on issues and discrepancies.
- Attend weekly Accounts Receivable meeting with direct supervisor and members of senior management.
- May assist in Accounts Payable.

**Experience**:

- High school diploma required.
- 10+ years of experience in the field or related field.
- Strong attention to detail and goal oriented.
- Exceptional problem solving skills.
- Experience using computer, keyboard, calculator and other bookkeeping machines.
- Excellent customer service skills.
- Familiarity with database technologies such as Sage.
- Must be able to read, write, and communicate in English to the degree necessary to perform the job
- This position requires U.S. Citizenship or Permanent Residency to meet ITAR (International Traffic in Arms Regulations)

Benefits include vacation, health insurance and retirement plan.

This position is hourly non-exempt. This position is on-site in-office only.

Pay: $29.00 - $36.00 per hour

Expected hours: 40.00 per week

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Vision insurance

Experience level:

- 10 years
- 5 years

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Accounts receivable: 5 years (required)

Ability to Commute:

- Santa Clara, CA 95054 (required)

Work Location: In person



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