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Retail Sales Associate
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Retail Sales Associate
4 months ago
We are looking for an experienced Retail Sales Associate to provide excellent customer service to all retail customers by receiving and processing packages for courier shipment, as well as operating copiers, fax machines, binding equipment, laminating machines and point-of-service devices. The associate will need to provide accurate information on our array of products, services, and best-value options and be able to exhibit confidence by knowing best practices related to the industry.
**Responsibilities**
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
**Skills**
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school degree
- BSc in Marketing or related field is a plus
**Job Types**: Full-time, Part-time
Pay: From $15.00 per hour
**Benefits**:
- Dental insurance
- Flexible schedule
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Customer Service: 1 year (preferred)
- Sales: 2 years (preferred)
- B2B sales: 1 year (preferred)
**Language**:
- Spanish (preferred)
- English (required)
Work Location: In person
