Assistant Manager

2 months ago

Silver Spring, United States FunBox Full time

**WORLD’S BIGGEST BOUNCE PARK**

**$16 - $18/ hr based on experience.**

**Opening 5-3-2024 at Westfield Wheaton Mall.**

**Job Summary**:
Are you passionate about delivering joy and unforgettable experiences to people of all ages? Funbox, a leading entertainment franchise, is seeking a dynamic and talented individual to join our team as a location manager for our exciting and interactive amusement park. As a location manager, you will be responsible for overseeing the daily operations of the park, including set-up, hiring and training new employees, and ensuring the highest level of customer satisfaction. Join us and be part of creating a world of fun and excitement for children

**Qualifications**:

- Previous experience in a management role, preferably in the entertainment, hospitality, or related industry.
- Proven track record in hiring, training, and leading teams to deliver exceptional customer service.
- Excellent organizational and problem-solving skills, with the ability to multitask and prioritize effectively in a fast-paced environment.
- Strong interpersonal and communication skills to build positive relationships with employees, customers, suppliers, and stakeholders.
- A passion for delivering exceptional guest experiences and creating a fun and engaging environment.
- Knowledge of safety regulations and procedures related to amusement park operations is preferred.
- Proficiency in using computer systems and software for scheduling, inventory management, and reporting.
- Flexibility to work evenings, weekends, and holidays as required.
- Must pass a background check.

**Responsibilities**:

- Manage all aspects of the amusement park's daily operations, including opening and closing procedures, general operations, ticketing, guest services, and maintenance.
- Create and implement efficient work schedules for the staff, ensuring appropriate coverage during peak hours and special events.
- Maintain inventory of park supplies, equipment, and merchandise, and collaborate with suppliers to ensure timely restocking.
- Monitor park activities, ensuring compliance with safety regulations, and addressing any concerns promptly.
- Foster a positive and engaging work environment by promoting teamwork, open communication, and employee development.
- Regularly review and analyze financial reports to identify areas for improvement, cost-saving opportunities, and revenue growth strategies.
- Collaborate with marketing and promotional teams to develop and execute local advertising campaigns, events, and initiatives to drive park attendance and revenue.
- Handle customer inquiries, feedback, and complaints in a professional and timely manner, striving to exceed customer expectations.
- Stay updated on industry trends, competitor activities, and emerging technologies to identify innovative ideas and strategies to enhance the park experience.
- Ability to commute within DC Metro if needed

**Work Hours**

2pm - 9pm Friday, 9 am-9 pm Saturday & Sunday

Monday - Thursday, as needed

If you are an energetic and motivated leader with a passion for delivering joy and fun, we want to hear from you Join our Funbox location and be part of a thriving franchise that brings happiness and excitement to people's lives.

To apply, please submit your resume and a cover letter highlighting your relevant experience and why you are interested in joining the Funbox team.

Pay: $16.00 - $18.00 per hour

Expected hours: No less than 30 per week

**Benefits**:

- Flexible schedule

Experience level:

- 2 years

Shift:

- 10 hour shift
- 8 hour shift

Weekly day range:

- Every weekend

**Education**:

- Associate (preferred)

**Experience**:

- Customer service: 2 years (preferred)

Ability to Relocate:

- Silver Spring, MD 20902: Relocate before starting work (required)

Work Location: Hybrid remote in Silver Spring, MD 20902

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