Business Systems Analyst

4 weeks ago

Fairfield, United States County of Solano Full time

The Solano County Department of Information Technology (DoIT) provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other governments and business partners.

The guiding principles of DoIT are:
- Support and facilitate access to County information for the public and its employees and to help the County conduct its business in a fast and easy manner-
- Support the business goals of the County in an efficient, cost-effective manner-
- Provide safe and secure systems and an integration mechanism to streamline business practices-
- Provide ongoing technology training for staff-
- Provide opportunities for constituents to utilize technology in their interaction with the County-
- Share and exchange information using multiple channels**THE POSITION**:

- Under general direction, identifies, plans, analyzes, develops, tests and implements information technology system solutions to address the business needs of Solano County Departments. This is the journey level classification in the Business Systems Analyst job series. Incumbents in this class work in partnership with departments, IT technical staff, and outside vendors on a variety of projects relating to departmental system needs. Incumbents exercise broad discretion in determining the work methods and assignments.

**The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County.**

**EDUCATION AND EXPEIRENCE**:
**Education**: Associate’s degree, preferably in information technology, or a closely related field. A Bachelor’s degree from an accredited college or university, preferably in information technology may be substituted for two years of experience.

**Experience**: Three (3) years of full-time experience in business systems analysis, business process re-engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the above functions.

**Note**: Additional experience may substitute on a year for year basis for the educational requirement.

**LICENSING, CERTIFICATION AND REGISTARTION REUIRMENTS**:
Applicants may be required to possess a valid California Driver’s License, Class C.

**Desired Certifications**:

- Six Sigma Green Belt- Certificate of Competency in Business Analysis (CCBA®) Certification- Certified Agile Business Analyst (CABA)- PMI Professional in Business Analysis (PMI-PBA) Certification- IIBA Agile Analysis Certification (IIBA-AAC)- Information Technology Infrastructure Library (ITIL) Certification- Certified Business Analyst Professional (CBAP®) Certification- Business Process Modeling & Notation (BPMN) Certification**Desired Experience**:

- Law Enforcement Experience: Demonstrated experience working within a Sheriff's Office or Law Enforcement Agency, with a solid understanding of law enforcement operations, workflows, and compliance requirements. Knowledge of Criminal Justice Information Systems (CJIS) regulations and data security standards is highly desirable.
- IT Systems Knowledge: Familiarity with specialized IT systems used in law enforcement, such as Records Management Systems (RMS), Computer-Aided Dispatch (CAD) systems, Jail Management Systems (JMS), and Mobile Data Terminals (MDT). Experience with integrating and maintaining these systems is advantageous.
- Regulatory Compliance: Understanding of regulatory requirements and standards relevant to law enforcement agencies, including state and federal regulations governing data security, confidentiality, and retention. Experience in ensuring IT systems compliance with regulations such as HIPAA, CJIS, and NIBRS is preferred.
- Demonstrated expert level proficiency in eliciting, defining, documenting, organizing and managing functional and non-functional requirements, workflow analyses, data modeling and logical system design; create formal documentation of functional specifications describing customer business requirements.
- Demonstrated expert level proficiency **translating business requirements into technical requirements **using a high degree of independence and technical expertise with assisting customers in defining and identifying business needs and requirements
- Advanced knowledge in **analyzing and evaluating business processes** using various methods, metrics, tools and techniques of business process reengineering, analyze complex business problems and develop appropriate systems and business process recommendations/solutions on how to optimize use of existing technology investments.
- Knowledge and experience the Information Technology Infrastructure Library (ITIL),** Business Relationship Management **best practices (e.g., Service Portfolio development, Strategy Mana

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