Strategy Program Administrator

3 weeks ago

Rancho Cucamonga, United States Inland Empire Health Plan Full time

**What you can expect**

Find joy in serving others with IEHP We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an **authentic experience**

Under the direction of the Director of Strategy, the Strategy Program Administrator will work with the Strategy Team to serve as the strategy architect collectively by designing an idea into a strategic concept and advocating for the approval and advancement of such strategic initiative. The Strategy Program Administrator will also provide full strategy-related services to the assigned Goal and Strategy Owners, including supporting and facilitating a visioning retreat, presentation, communications, data collection, connecting across strategies, etc. This position will also support the Executives to create the consistent visibility and transparency into the assigned Goals and Strategies to ensure the overall health of the Strategic Plan portfolio. The Strategy Program Administrator will also coach or guide the Strategy and Initiative Owners to develop a tactical plan, and/or help them connect their departments’ works into the Strategic Plan.

**Key Responsibilities**:
1. Be an extraordinary example and a champion in living IEHP’s Mission, Vision, and Values (MVV) every day, and strongly commit to advance the organization’s strategic plan.

2. Help design an idea into a desirable strategic concept (i.e., Strategy Architect).

3. Advocate with Goal/Strategy/Initiative owners to get approval and advancement for requested strategic initiatives and new strategic concepts.

4. Facilitate and organize assigned Goal/Strategy visioning retreats.

5. Coach or provide guidance to Strategy/Initiative owners in developing their tactical plan.

6. Identify interdependencies across strategies and/or initiatives and alert of opportunities to collaborate with other goal owners for optimal sequencing of deployment of the initiatives.

7. Create transparency and visibility into the health of the Strategic Plan for all goals for the Executives’ intervention (collectively or individually) as needed.

8. Work with all departments to help them understand all strategies and help connect department works to the overall Strategic Plan.

9. Be a go-to resource for all strategy-related needs (e.g., presentation, data collection, communication, connecting across strategies, etc.)

10. Promote the enterprise goals and strategies (the works, the purpose, accomplishments) to the organization to increase awareness and engagement.

11. Ensure the strategy deployment process is consistent throughout the whole program.

12. Support the cross-functional project deployment, including charter development and project cadence and sequencing.

13. Proactively communicates interdependencies and provides oversight for cause-and-effect support within the Goals.

14. Develop and manage program decisions, risk and issue identification/escalation, and resolution.

15. Ensure the deliverables are of exceptionally high quality, are useful to the Executive and Leadership Teams, and ultimately help accelerate achievement of our Vision.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

**Perks**

IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more
- CalPERS retirement
- 457(b) option with a contribution match
- Generous paid time off
- vacation, holidays, sick
- State of the art fitness center on-site
- Medical Insurance with Dental and Vision
- Paid life insurance for employees with additional options
- Short-term, and long-term disability options
- Pet care insurance
- Flexible Spending Account - Health Care/Childcare
- Wellness programs that promote a healthy work-life balance
- Career advancement opportunities and professional development
- Competitive salary with annual merit increase
- Team bonus opportunities

**Education & Experience**
- Bachelor’s degree from an accredited institution required.
- Five (5) years of direct program management or combined years of project and program experience with progressive responsibilities in healthcare industry.
- Five (5) years of deployment and management the health of strategic initiatives portfolio.
- Five (5) years of solid experience in working with the Senior Management, Management, and Team Members at an organization.

**Key Qualifications**
- Must have a valid California Driver's License.
- Project Management Professional (PMP®) preferred.
- Understanding of project and program management principles and best practices. Understanding of and sensitivity to a multi-cultural environment and community.
- Strong program management skills to oversee the deployment of the Strategy Goals. Excellent communication skills through the use of ethical decision-

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