Veterinary Hospital Manager

1 week ago

Tucson, United States NVA Full time

Due to our continued growth, National Veterinary Associates is seeking to hire Hospital Managers to lead practices across the Great Tucson, AZ Area

At NVA, since our founding, we have lived by the servant leadership model. This commitment means that we prioritize our people and work diligently to ensure they have the tools, resources, and care they need to do the jobs they love with the utmost attention and quality.

We develop a team of individual hospitals that share knowledge to achieve sustainable growth. We are looking for leaders to join our group who are passionate about improving the lives of pets and demonstrate the ability to:

- Empower others
- Contribute to a candid, fair, and caring work environment
- Serve others.

**Job Summary**

The Hospital Manager is a leader and an integral member of the veterinary hospital management team. The Hospital Manager partners with the Managing Veterinarian to provide a smooth and profitable operation by driving revenue and managing costs while creating a hospital culture based on high-quality patient care and exceptional customer service. Responsibilities include managing, planning, and coordinating the overall operations of the hospital, and cultivating a supportive and collaborative team environment. Given the management responsibilities and the face-to-face interaction with clients and employees, on-site attendance is considered an essential job function of this position.

**Job Duties and Responsibilities**

**Leadership and Planning**
- Acts as a champion for change and identifies, documents, shares, and promotes best practices.
- Participates in the planning and budget maintenance process.
- Establishes goals for the practice and staff.
- Creates the hospital schedule and manages labor costs to budget.

**Operations**
- Oversees employee benefits program and hospital insurance plans.
- Develops and implements hospital policy, including DEA/Controlled Substances and OSHA compliance.
- Performs quality checks and reviews of client files.
- Monitors computer systems and works with HelpDesk to resolve technical systems/equipment issues.

**People Management**
- Partners with the Managing Veterinarian to address staffing needs including hiring, training, reviewing, and disciplining of staff.
- Implements performance-based incentive and rewards and recognition programs.
- Manages staff, including grooming and boarding staff if applicable.
- Tracks and maintains current licensure for all DVMs.

**Client Service**
- Demonstrates and reinforces the highest level of client service
- Resolves client issues and escalations, and oversees client follow-up communication.
- Drives client visits through strategic client communication and local marketing efforts (i.e. Community).

**Financial**
- Ensures payroll is accurately completed and submitted for all hospital staff.
- Manages accounts receivable and cash on hand, including performing invoice audit reviews.
- Manages hospital inventory and controls facility and administrative costs.
- Performs other duties essential to the performance of the hospital as assigned.

**Qualifications**:

- Bachelor’s degree in business or related degree is preferred.
- 3-5 years of experience in a manager role, including customer service experience.
- Experience in a hospital setting in positions of increased responsibility is a plus.

**_ Knowledge and/or experience in the following areas:_**
- Multi-functional operations including budget and labor management.
- Manage time and tasks appropriately and remain flexible with assigned duties.
- Supervisory and leadership experience.
- Reporting and data analysis.
- Problem-solving and resolution management skills.
- Oral and written communication skills.
- Basic computer skills i.e. Microsoft Office suite (Previous practice management software knowledge preferred).
- Interpersonal skills with staff and clients, and works well in a team environment.
- Customer service strategies and effective marketing techniques.
- HR policies and protocol development.
- Staff management including: coaching, developing, and motivating staff.
- Conduct performance appraisals.
- Delegate responsibility and achieve results with hospital team members.
- Make decisions confidently and effectively.
- Model a professional and courteous manner with staff and clients.

**National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.**

NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.
- NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can pro

  • Veterinary Technician

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Tucson, United States VCA Animal Hospitals Full time

    Job Description VCA Valley Animal Hospital & Emergency Center is seeking experienced Credentialed Veterinary Technicians and Veterinary Assistants to join our team. The successful candidate will be a believer in the possibilities of high quality veterinary medicine and patient care—with the expertise and technical know-how to make them happen. In addition...

  • Veterinary Technician

    Found in: beBee jobs US - 2 days ago

    Tucson, Arizona, United States tapwage Full time

    VCA Valley Animal Hospital & Emergency Center is seeking an experienced Veterinary Technicians to join our Surgery Department.The successful candidate will be a believer in the possibilities of high quality veterinary medicine and patient care—with the expertise and technical know-how to make them happen.In addition to standard CVT skills, the Surgery...

  • Associate Veterinarian

    Found in: Talent US C2 - 2 weeks ago

    Tucson, United States Lakefield Veterinary Group Full time

    Encanto Pet Clinic in Tucson, Arizona is looking for an associate veterinarian to complete our veterinary team! Our Culture At Encanto, we are a hard-working, fun-loving family, who strives to give our pet parents and their furry family members the best care possible.  We believe the best way to provide compassionate, quality care to pets is by putting...

  • Veterinary Technician

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Tucson, United States VCA Animal Hospitals Full time

    VCA Valley Animal Hospital & Emergency Center is seeking an experienced Veterinary Technicians to join our Surgery Department. The successful candidate will be a believer in the possibilities of high quality veterinary medicine and patient care—with the expertise and technical know-how to make them happen. In addition to standard CVT skills, the Surgery...

  • Associate Veterinarian

    1 week ago

    Tucson, United States Lakefield Veterinary Group Full time

    Encanto Pet Clinic in Tucson, Arizona is looking for an associate veterinarian to complete our veterinary team! **Our Culture** At Encanto, we are a hard-working, fun-loving family, who strives to give our pet parents and their furry family members the best care possible. We believe the best way to provide compassionate, quality care to pets is by putting...

  • Veterinary Technician Instructor| Part-Time

    Found in: Lensa US P 2 C2 - 1 week ago

    Tucson, United States Pima Medical Institute Full time

    ESSENTIAL FUNCTIONSImplement and evaluate daily lesson plans for students to include scheduled activities and materials of modules.Plan instruction to achieve specific objectives based upon student need and established curriculum.Monitor the attendance of students in the program and coordinate with Associate Director when absences occur two days in a...

  • Veterinary Assistant Instructor| Full-Time

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Tucson, United States Pima Medical Institute Full time

    ESSENTIAL FUNCTIONSImplement and evaluate daily lesson plans for students to include scheduled activities and materials of modules. Plan instruction to achieve specific objectives based upon student need and established curriculum. Monitor the attendance of students in the program and coordinate with Associate Director when absences occur two days in a row....

  • Veterinary Technician

    4 days ago

    Tucson, United States VCA Animal Hospitals Full time

    Positions available for experience veterinary assistant in GP, ER and ICU. Minimal experience with general practice medicine, vx protocols and preventions. Ability to multitask and willingness to learn new skills. Comfortable executing basic treatments on canines and felines. Willingness to learn exotics and large animal medicine. **Benefits: We offer...

  • Associate Veterinarian

    Found in: Lensa US P 2 C2 - 5 days ago

    Tucson, United States Encanto Pet Clinic Full time

    Job Description Job Description Encanto Pet Clinic in Tucson, Arizona is looking for an associate veterinarian to complete our veterinary team!Our CultureAt Encanto, we are a hard-working, fun-loving family, who strives to give our pet parents and their furry family members the best care possible. We believe the best way to provide compassionate, quality...

  • Associate Veterinarian

    Found in: Lensa US P 2 C2 - 1 week ago

    Tucson, United States Encanto Pet Clinic Full time

    Job Description Job Description Encanto Pet Clinic in Tucson, Arizona is looking for an associate veterinarian to complete our veterinary team! Our Culture At Encanto, we are a hard-working, fun-loving family, who strives to give our pet parents and their furry family members the best care possible. We believe the best way to provide compassionate, quality...

  • Associate Veterinarian

    1 week ago

    Tucson, United States Encanto Pet Clinic Full time

    Job DescriptionJob DescriptionEncanto Pet Clinic in Tucson, Arizona is looking for an associate veterinarian to complete our veterinary team!Our CultureAt Encanto, we are a hard-working, fun-loving family, who strives to give our pet parents and their furry family members the best care possible. We believe the best way to provide compassionate, quality care...

  • Kennel Assistant

    4 days ago

    Tucson, United States VCA Animal Hospitals Full time

    Assisting the veterinarians and veterinary technicians, to work as a team in ensuring quality veterinary care for all pets, to educate clients on all manners of pet health, as well as provide a safe and exceptional hospital environment. Clean and disinfect cages, kennels, and examination and operating rooms. Restrain animals during examination and...

  • Pet Care Assistant

    5 days ago

    Tucson, United States Banfield, The Pet Hospital Full time

    Pet Care Assistant Summary of Job Purpose and Function The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets, and to ensure this is provided in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

  • Associate Veterinarian

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Tucson, United States Vet Doc Hospitals Full time

    Job Description We are looking for an Associate Veterinarian to join the team! Our Hospital is a companion animal practice. Entering our seventh decade of providing veterinary medicine, we continue to increase the size of our team, education, and facilities to meet the needs of our clients and patients. We appreciate the confidence and loyalty that...

  • Facility Attendant

    Found in: Talent US C2 - 2 weeks ago

    Tucson, United States VCA Full time

    VCA Valley Animal Hospital & Emergency Center custodians work to create a clean, orderly, and safe environment by performing a wide variety of cleaning and maintenance activities working in a veterinary hospital environment Custodians must have a high school diploma or general education degree (GED). The best custodians are comfortable working...

  • Hospitality Director

    1 week ago

    Tucson, United States Pantano Christian Church Full time

    Job DetailsJob Location Pantano Christian Church - Tucson, AZ Position Type Director Travel Percentage None Job Shift 40 Hours/Week Job Category Management DescriptionJob Description Overview The Hospitality Lead creates a welcoming and inclusive environment for all members and visitors attending Pantano. This position oversees various aspects of...

  • Hospital Pharmacist

    2 weeks ago

    Tucson, United States Wealth Recruitment, LLC Full time

    Job DescriptionJob DescriptionWe are leading health system and services platform that continues to evolve in lockstep with community need. The hospital’s operations include three businesses – our hospitals and physicians, USPI and Conifer Health Solutions.Responsibilities:Assures the appropriate selection, dosing, administering, and dispensing of...

  • Hospital Pharmacist

    Found in: Appcast US C2 - 11 hours ago

    Tucson, United States Wealth Recruitment, LLC Full time

    We are leading health system and services platform that continues to evolve in lockstep with community need. The hospital's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions.Responsibilities:Assures the appropriate selection, dosing, administering, and dispensing of medication orders.Reviews and assesses...

  • Hospital Pharmacist

    Found in: Appcast Linkedin GBL C2 - 7 hours ago

    Tucson, United States Wealth Recruitment, LLC Full time

    We are leading health system and services platform that continues to evolve in lockstep with community need. The hospital's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions.Responsibilities:Assures the appropriate selection, dosing, administering, and dispensing of medication orders.Reviews and assesses...

  • Keeper Ii

    1 week ago

    Tucson, United States Arizona-Sonora Desert Museum Full time

    ___________ **Job Title**:Keeper II **Department**:Collections **Reports To**:Curator **FLSA Status**:Non-Exempt, Bargaining Unit Position **Reviewed**:September 2023 **Compensation**: Bargaining Unit Position; Initial Step is $16.25 per hour plus a comprehensive benefit package, which includes medical, dental, vision, life and LTD insurance, FSA, HRA,...