Bakery Manager

**Inventory Management**:

- Monitor and maintain inventory levels of ingredients, supplies, and finished products.
- Coordinate with suppliers to ensure timely delivery of ingredients and supplies.
- Implement inventory tracking systems to minimize waste and optimize stock levels.
- Conduct regular inventory audits to identify discrepancies and implement corrective measures.

**Production Oversight**:

- Develop production schedules to meet demand while minimizing waste.
- Supervise bakery staff to ensure adherence to recipes, quality standards, and production schedules.
- Implement quality control procedures to maintain consistency and freshness of products.
- Troubleshoot production issues and implement solutions to improve efficiency and product quality.

**Staff Management**:

- Recruit, hire, and train bakery staff, including bakers, pastry chefs, and sales associates.
- Schedule shifts and manage employee work hours to ensure adequate staffing levels.
- Provide ongoing coaching and performance feedback to employees to foster growth and development.
- Handle employee relations issues, such as conflicts and disciplinary actions, in accordance with company policies and legal requirements.

**Customer Service**:

- Ensure exceptional customer service standards are maintained at all times.
- Address customer inquiries, complaints, and feedback in a timely and professional manner.
- Implement customer satisfaction surveys and use feedback to improve service and products.
- Train staff on effective customer service techniques and product knowledge.\

**Financial Management**:

- Monitor bakery expenses and revenue to ensure profitability targets are met.
- Prepare and manage budgets for labor, ingredients, and other operating expenses.
- Analyze financial reports to identify areas for cost reduction and revenue enhancement.
- Implement pricing strategies to maximize profitability while remaining competitive in the market.

**Regulatory Compliance**:

- Ensure compliance with food safety and sanitation regulations, including HACCP and FDA guidelines.
- Maintain accurate records of food safety practices, including temperature logs and cleaning schedules.
- Stay up-to-date on relevant regulations and industry best practices to ensure compliance.

**Marketing and Sales**:

- Develop and implement marketing strategies to attract new customers and retain existing ones.
- Collaborate with the marketing team to create promotional campaigns, advertising materials, and social media content.
- Monitor sales trends and customer preferences to adjust product offerings and marketing strategies accordingly.
- Participate in community events and partnerships to increase brand visibility and customer engagement.

**Continuous Improvement**:

- Identify opportunities for process improvements and cost savings throughout the bakery operation.
- Lead initiatives to implement best practices, streamline workflows, and enhance efficiency.
- Encourage innovation and creativity among staff to develop new products and improve existing ones.
- Foster a culture of continuous learning and development within the bakery team.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Pay: $40,000.00 - $60,000.00 per year

Restaurant type:

- Bakery
- Café

Shift:

- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Weekends as needed

Application Question(s):
**Experience**:

- Food management: 3 years (required)

Ability to Relocate:

- Burbank, IL 60459: Relocate before starting work (required)

Work Location: In person