Quality Supervisor

3 weeks ago

Bolingbrook, United States G&W Electric Full time

**Innovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing professionals striving to continually improve the technologies the world depends on to deliver safe, reliable electricity. Our culture is focused on employee success, so we foster an entrepreneurial environment that encourages everyone to thrive.**

**Position Summary**:
Reporting to the Quality Manager, the Quality Supervisor is responsible for overseeing quality operations and employees in the production environment. This role involves planning, assigning work, implementing policies and procedures, and recommending improvements to enhance production quality. This includes but not limited to shop floor problem solving, root cause analysis, NCR's, supplier RMA SCARs and issue management. The Quality Supervisor plays a key role in balancing quality, productivity, cost, safety, and morale to achieve positive results across all areas.

**Primary/Essential Responsibilities**:

- Lead and supervise quality teams responsible for incoming and final inspections, ensuring adherence to established quality standards and procedures.
- Control manpower and materials to ensure accurate and timely completion of production tasks while maintaining high-quality standards.
- Initiate, implement, and lead continuous improvement activities focused on enhancing production quality, including researching new processes, procedures, and equipment.
- Continuously evaluate and improve inspection processes and inspection results using lean concepts and Six Sigma methodologies to drive efficiency and effectiveness.
- Collaborate with Operational Excellence to establish value stream priorities and implement improvements, fostering a culture of quality and continuous improvement.
- Supervise Quality Assurance (QA) employees, track absenteeism, and maintain timekeeping records to ensure optimal team performance.
- Provide mentoring, development, and coaching to employees to enhance their work skills and improve department throughput.
- Recommend and implement disciplinary actions when necessary to address performance issues and ensure adherence to quality standards.
- Monitor production schedules and results, identifying and addressing quality issues, production delays, and other related concerns.
- Manage departmental performance measures, including visual controls, and provide regular progress reports to the manager.
- Support the review and updating of work instructions, ensuring alignment with quality standards and providing training to team members for seamless implementation.
- Collaborate with Quality Engineers, Production, Warehouse, Supply Chain, and Planning teams to resolve quality-related issues and improve overall production quality.
- Manage employee scheduling, ensuring adequate coverage for quality operations and managing vacation schedules to maintain production continuity.
- Review and approve timecards to ensure accuracy and compliance with company policies and procedures.
- Other duties as assigned

**Required Qualifications**:

- 5-7 years' progressive quality experience in a manufacturing environment
- Minimum of 3 years of experience directing hourly or manufacturing workforce
- High school diploma or GED
- Intermediate/ advanced computer skills including experience using the MS Office suite, a business planning and inventory system
- Excellent problem solving and communication skills
- Extensive knowledge and leadership in the principles and practice of Lean, problem solving, Six Sigma and/or other continuous improvement models; participated in related improvement projects

**Preferred Qualifications**:

- Bachelor's degree in related field
- High energy, hands on attitude
- Plant operations or issue resolution experience preferred

Responsible for day-to-day performance of a group ~ 18 + employees. Guides/monitors group toward its goals ensures employee's productivity, resolve problems, has authority to change work roles and work distribution. Responsible for genuine input regarding Human Resources matters of significance e.g. participates in selection of new employees, provides meaningful input to performance appraisals, disciplinary actions, terminations etc

**Physical Demands / Working Conditions**:

- General Office Environment, PC use
- Light Lifting (occasional 25 lbs or less)
- Stooping
- Standing

**Why join us? G&W enjoys a long reputation for product quality, innovation and world-class customer service to the power industry. We have established this reputation by believing that our greatest asset is our employees. We owe our success to the initiative and talents of highly skilled individuals within our team-based organization. Our goal is to set the standard for customer satisfaction by ensuring a superior level of service, performance and innovation. As a global organization and industry leader, we are committed to

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