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Deposit Disputes Specialist
4 days ago
**About The Role**:
**What You'll Do**:
- Complete daily reconciliations to ensure all disputes received have been entered into the appropriate system.
- Ensure disputes are being handled as required by regulation, follow up with the disputes decisioning team if deadlines are approaching.
- Prepare reporting on debit disputes. Establish new reports as needed as well as Ad-hoc requests.
- Proactive in identifying areas of opportunity within operational processes and offers ideas and suggestions for improvement
- Assist with other duties, as required
**What We Look For**:
- Knowledge of Debit Card and ACH dispute processing and related regulations (Reg E, NACHA) preferred.
- Excellent time management and work prioritization skills
- Attention to detail
- Ability to thrive in a fast-paced and changing environment with ease and with mínimal supervision
- Bring a flexible mindset and positive attitude
- as a start up, we are growing quickly and you may need to adapt to changing policies and procedures while maintaining high quality work output
- Strong verbal and written communication skills
- Proven track record of meeting and exceeding production and quality expectations
**What We Offer You**:
- Great open office space
- Paid time off (PTO)
- 401K matching
- Comprehensive benefits package: Medical, dental, vision, life insurance & disability
- Conveniently located in the heart of Downtown Phoenix close to light rail and public transportation
- Paid parking or platinum pass
- New Hire Training Program
- Wellness Incentive Program
- Kitchen fully stocked with snacks and beverages
Pay: $20.00 - $22.00 per hour
**Benefits**:
- 401(k)
- 401(k) 4% Match
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
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