Car Wash Attendant

3 weeks ago

Berkeley, United States Solar Express Car Wash Full time

Mission

Solar Express Car Wash is the premier car wash facility in the Bay Area. We provide an exceptional exterior car wash, with an emphasis on dignity and respect. We efficiently wash cars in a safe, friendly, and professional manner. We ensure all customers are satisfied with both their wash and their washing experience.

Company Description

Solar Express Car Wash is designed to be an environmentally friendly, smooth, efficient, and economical exterior car wash with optional follow up self-service vacuums.

Customers enter the site and arrive at 1 of 3 automated pay stations that accept app payment, credit card, and/or cash. Customers will select one of three car wash options (Basic Wash, Wash & Shine, and Sunny Deluxe Ceramic), or they will select one of 3 monthly wash club options (via the app). Next, customers proceed to the entrance of the automated tunnel.

The customer enters the tunnel and drives their car onto a dual-wheel conveyor belt, smoothly riding through the automated tunnel. The tunnel includes biodegradable chemicals, high pressure water, friction, wax/ceramics protectants, wheel shine treatments, and high powered/low noise blowers. After their car wash experience, the customer has the option to use one of the self-service vacuums, or exit the site.
- Properly screen and triage all vehicles that enter the site
- Greeting customers and explaining services provided by the facility
- Guide customers through the site in a friendly and professional manner
- Keep the site clean (trash cans, bathrooms, car wash tunnel, vacuums, etc)
- Properly open and close the facility
- Monitoring functionality of car wash machinery and equipment
- Ensuring adherence to company policies and procedures
- Continuously develop under the guidance of management
- This job will involve occasional exposure to some disagreeable elements such as hot and cold temperatures, loud noises, dust/dirt and exhaust fumes

Qualifications/Preferences
- No car wash experience needed
- Customer service experience preferred but not required
- Ability to be on time and ready to work
- Motivated self-starter with generally positive attitude
- Attention to detail a must
- Ability to maintain integrity and professionalism at all times
- Ability to work as part of a team
- Patience and the ability to remain calm in stressful situations
- Must be comfortable with working outside in occasionally hot, cold, or dirty conditions
- Must be able to stand on hard surfaces for extended periods
- Must be able to lift and move work-related items (up to 50 lbs)

Onboarding Process 30 days

Within the first 30 days you will
- Get acquainted with your fellow employees and learn the schedule
- Familiarize yourself with the services offered by the company (regular wash options, car wash club options)
- Familiarize yourself with the types of vehicles that can and cannot be serviced at Solar Express Car Wash
- Familiarize yourself with the car wash machinery
- Familiarize yourself with the expectations of the company
- Build a routine relating to cleaning the facility grounds
- Learn car wash safety best practices (mechanical system safety, chemical safety, employee safety, customer/vehicle safety)

60 days

Within 60 days you will
- Become familiar with the different expectations that are required to keep the wash tunnel clean and execute them on a schedule
- Become an expert at pitching the car wash club options to customers
- Learn to properly open and close the facility
- Execute the proper cleaning of the Car Wash grounds
- Be able to teach others the car wash safety procedures
- Become an expert with regard to the pay stations and how they operate

90 days

Within 90 days you will
- Open and/or close the facility on your own
- Execute the proper cleaning of the car wash tunnel
- Become a car wash expert (regarding the services offered, the best club option for the right customer, car wash machinery, etc)
- Be able to assist with minor repairs and maintenance as needed

**Job Type**: Part-time

Pay: From $18.50 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Employee discount
- Flexible schedule
- Paid training

Schedule:

- 10 hour shift
- Day shift
- Holidays
- Monday to Friday

Ability to Relocate:

- Berkeley, CA 94702: Relocate before starting work (required)

Work Location: In person

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