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Overview:
**Duties and responsibilities**:
- Recording, typing, duplicating, filing and maintaining of nursing department communications, both internal and inter-departmental.
- Maintaining departmental manuals such as: quality assurance information, associate attendance, budget records, resident status information, office equipment information, computer system information, and Franciscan Communities policy and procedure manuals.
- Assisting the Director of Nursing, including duties such as, but not limited to, budget preparation and monitoring, meeting and presentation preparation, quality assurance reporting, and payroll monitoring and preparation.
- Initiate and mail family/resident care plan letters of invitation, review submission reports for errors, corrections, or omissions.
- Maintains an organized and professional office environment. Screen incoming calls/visitors/staff to the nursing department, prioritizing tasks or communications as required. Works as a liaison for residents and family issues, directing them to the proper clinical or administrative staff in a timely and caring manner. Works as a liaison for staff with issues in the same way, directing them to the proper administrative staff for resolution. Exhibits service-oriented behaviors and actions to help provide a pleasant and supportive environment for those we serve.
- Attends the monthly Quality Assurance/Performance Improvement meeting, monitoring attendance and recording minutes for the Quality Assurance Coordinator.
- Assisting nursing management as required, including computer tasks, implementation of associate recognition events and other duties as assigned.
- Organization of chart forms, creation of additional forms and documents, evaluation and development of office systems as required to adapt to changes and to streamline nursing administrative tasks.
- All other duties as assigned.
**Required skills and qualifications**:
- High school diploma or GED equivalent
- 2 years of adminstrative office
- Ability to multitask
- Payroll Procesing Experience
