Claims Representative Physical Damage

3 weeks ago

Farmington, United States Plymouth Rock Assurance Full time

Overview:
**Job description**

The Claims Representative is responsible for the handling of Auto Property Claims. This individual will work within our “Complex PD Claim Unit”. They will need to provide a high level of customer service while exercising patience throughout the process. The environment is fast paced with heavy phone work. Strong customer service, organizational, verbal, and written skills are required. The position requires patience and the ability to function professionally in adversarial situations. Comparative negligence claim handling experience is a must. The position is available in Farmington, CT.

**Essential Functions and Responsibilities**:

- Investigate and interpret policy provisions, endorsements and conditions to determine coverage in the automobile property claim.
- Identify and investigate Contested Coverage Claims with recommendation prepared for coverage committee.
- Responsible investigating auto accident to make a liability assessment. This includes interviewing first and third party claimants, witnesses, investigating officers and other relevant parties, along with securing pertinent records, documentation and loss scene information.
- Analyze the investigation to determine proximate cause, negligence, and damages. Evaluate and adjust reserves as necessary.
- Prepare dispatch instructions for field personnel to inspect vehicles.
- Negotiate and settle claims within his/her individual authority. Submit claims for approval to supervisor when over his/her authority or for guidance, review and/or referral when appropriate.
- Maintain an effective follow-up system on pending files by advising insureds, claimants, and brokers on the status of the claim
- Act as an intermediary between the company, preferred vendors and customers, resolving any disputes that may arise.
- Ensure that service, loss and expense control are maintained at all times
- Adhere to privacy guidelines, law and regulations pertaining to claims handling.
- Investigate and initiate subrogation when applicable. May handle and respond to special civil part lawsuits pertaining to property damage.
- Participate in catastrophic claim handling as requested/needed. This may include traveling to other locations, extended hours and up to a three-week stay.
- Handle our customer focused phone environment.
- Other duties as assigned

**Qualifications and Education**:

- Bachelor’s degree and a minimum of 1 years related PD claim experience, specifically including comparative negligence auto loss claims.
- Basic personal computer skills including working knowledge of Microsoft Office Suite products.
- Able to prioritize and handle multiple tasks.
- Excellent communication, organizational and customer service skills.

**Why work for us**:

- 4 weeks accrued paid time off + 9 paid national holidays per year
- Tuition Reimbursement
- Low cost and excellent coverage health insurance options (medical, dental, vision)
- Robust health and wellness program and fitness reimbursements
- Auto and home insurance discounts
- Matching gift opportunities
- Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
- Company sponsored social events
- Various Paid Family leave options including Paid Parental Leave
- $3,000 one-time bonus payment on health insurance waiver

**About the Company**
- The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”._

LI-RJ1

  • Claims Representative, Personal and Auto Damage

    3 weeks ago

    Farmington, United States Plymouth Rock Assurance Full time

    Overview: **Claims Representative, Personal Auto Property Damage Supervisor** We are currently seeking an Auto Physical Damage (PD) Supervisor to join our growing Personal Lines Auto team in our Farmington, CT or Parsippany, NJ offices. The PD Supervisor is responsible for **managing, coaching and developing a Team of Claims Resolution Specialists...

  • Auto Physical Damage Supervisor

    4 weeks ago

    Farmington, United States Plymouth Rock Assurance Full time

    Overview: Auto Physical Damage Supervisor We are currently seeking an Auto Physical Damage (PD) Supervisor to join our growing Personal Lines Auto team in our Farmington, CT or Parsippany, NJ offices. The PD Supervisor is responsible for managing, coaching and developing a Team of Claims Resolution Specialists accountable for the investigation, evaluation...

  • Auto Physical Damage Supervisor

    3 weeks ago

    Farmington, United States Plymouth Rock Assurance Full time

    Overview: Auto Physical Damage Supervisor We are currently seeking an Auto Physical Damage (PD) Supervisor to join our growing Personal Lines Auto team in our Farmington, CT or Parsippany, NJ offices. The PD Supervisor is responsible for managing, coaching and developing a Team of Claims Resolution Specialists accountable for the investigation, evaluation...

  • Inside Auto Damage Appraiser

    3 weeks ago

    Farmington, United States Plymouth Rock Assurance Full time

    Overview: The Inside Auto Damage Appraiser is responsible for preparing physical damage estimates on vehicles where a claim has been submitted for first or third party damages. Appraisals will be completed from our CarPics program and consist of minor damage accidents and obvious total losses. The Appraiser will be required to provide a high level of...

  • Claims Serv Specialist IV

    1 month ago

    Farmington, United States Arbella Insurance Full time

    Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company....

  • Claims Serv Specialist IV

    4 weeks ago

    Farmington, United States Arbella Insurance Full time

    Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company....

  • Claims Analyst

    4 weeks ago

    Farmington, United States Allied World Assurance Company Full time

    **Claims Analyst, North American Claims Group** **-** **(**2400002U**)** **Description** **Job Summary** Supervise Company’s third-party administrators (“TPAs”) and their handling of claims made against the Company’s Property and Casualty insurance policies. This supervision includes oversight of TPAs investigation, evaluation, and resolution of...

  • Claims Analyst

    16 hours ago

    Farmington, United States Allied World Assurance Company Full time

    **Claims Analyst, North American Claims Group** **-** **(**2400002U**)** **Description** **Job Summary** Supervise Company’s third-party administrators (“TPAs”) and their handling of claims made against the Company’s Property and Casualty insurance policies. This supervision includes oversight of TPAs investigation, evaluation, and resolution of...

  • Claims Analyst, North American Claims Group

    3 weeks ago

    Farmington, Michigan, United States Allied World Assurance Company Holdings, Ltd Full time

    Job Summary Supervise Company's third-party administrators ("TPAs") and their handling of claims made against the Company's Property and Casualty insurance policies. This supervision includes oversight of TPAs investigation, evaluation, and resolution of construction, auto, general liability, professional liability, and first party property claims. Actively...

  • Claims Analyst, North American Claims Group

    5 days ago

    Farmington, United States The Ladders Full time

    Description Job Summary Supervise Company's third-party administrators ("TPAs") and their handling of claims made against the Company's Property and Casualty insurance policies. This supervision includes oversight of TPAs investigation, evaluation, and resolution of construction, auto, general liability, professional liability, and first party property...

  • Claims Analyst, North American Claims Group

    3 weeks ago

    Farmington, United States Allied World Assurance Company Holdings, Ltd Full time

    Description Job Summary Supervise Company's third-party administrators ("TPAs") and their handling of claims made against the Company's Property and Casualty insurance policies. This supervision includes oversight of TPAs investigation, evaluation, and resolution of construction, auto, general liability, professional liability, and first party property...

  • Medical Billing Representative

    1 month ago

    Farmington, United States TEKsystems Full time

    Description: Our organization, one of the top healthcare facilities in Connecticut, is seeking a full time, Medical Biller who is looking to grow in their career! This individual will be detail-oriented, take initiative, is a skilled problem solver, self-directed and able to work independently, has a positive and cooperative work ethic. If this sounds like...

  • Medical Billing Representative

    4 weeks ago

    Farmington, United States TEKsystems Full time

    Description: Our organization, one of the top healthcare facilities in Connecticut, is seeking a full time, Medical Biller who is looking to grow in their career! This individual will be detail-oriented, take initiative, is a skilled problem solver, self-directed and able to work independently, has a positive and cooperative work ethic. If this sounds like...

  • Medical Billing Representative

    1 week ago

    Farmington, Connecticut, United States TEKsystems Full time

    :Our organization, one of the top healthcare facilities in Connecticut, is seeking a full time, Medical Biller who is looking to grow in their career This individual will be detail-oriented, take initiative, is a skilled problem solver, self-directed and able to work independently, has a positive and cooperative work ethic. If this sounds like you, we want...

  • Project Manager

    4 weeks ago

    Farmington, New Mexico, United States Wright Tree Service Full time

    Title: Project ManagerType: Full-Time/ExemptReports to: Division Supervisor/Division ManagerEssential Functions:Supervises a team of General Forepersons and their crews, while being responsible for the proper administration, communication and enforcement of supervisory and economic work practices such as policy enforcement, quality and quantity of work...

  • Project Manager

    1 month ago

    Farmington, New Mexico, United States Wright Tree Service Full time

    Title: Project ManagerType: Full-Time/ExemptReports to: Division Supervisor/Division ManagerEssential Functions:Supervises a team of General Forepersons and their crews, while being responsible for the proper administration, communication and enforcement of supervisory and economic work practices such as policy enforcement, quality and quantity of work...

  • Insurance Sales Representative

    1 week ago

    Farmington, Iowa, United States Jill Mongeon-Farmers Insurance Agency Full time

    Join Our Team as an Insurance Sales Representative at Our Agency!Are you a dynamic and motivated individual interested in a unique sales and customer service role? We are seeking someone like you to join our team! This opportunity offers unlimited commission potential based on your skills and ability to drive sales. As an Insurance Sales Representative, you...

  • Billing and Follow-up Representative-ii

    3 weeks ago

    Farmington Hills, United States Trinity Health Full time

    **Employment Type**: Full time **Shift**: Day Shift **Description**: **POSITION PURPOSE** Work Remote Position (Pay Range: $18.4663-$27.6994) Performs the day-to-day billing and follow-up activities within the revenue operations for an assigned Patient Business Services (PBS) location. Serves as a member of the billing and follow-up team assigned to a...

  • Office Assistant/Customer Service Representative

    1 week ago

    Farmington, United States The Pam McCarthy Agency, Inc Full time

    Job DescriptionJob DescriptionOffice Assistant/Customer Service RepresentativeJob OverviewThe Pam McCarthy Agency of American Family Insurance is seeking a dedicated Office Assistant/Customer Service Representative to join our team in Farmington, MN. At The Pam McCarthy Agency, we pride ourselves on providing top-notch customer service and fostering a...

  • Customer Service Representative

    2 weeks ago

    Farmington, United States TEKsystems Full time

    *Leading Healthcare consultant Company is hiring a Customer Service PRofessionals! Avon, CT* * * *Contract-to Hire* This role offers individuals the ability to work alongside one of the top-rated healthcare consulting companies in Connecticut! This is a great opportunity to join an organization whose pillars of success are built on customer service,...